Customer Ratings & Reviews

great product. i have the iphone 6 and my mom has hte 6 plus so its nice to be able to use the same dock. we keep it in the kitchen and the volume can get pretty loud. not a big fan of the buttons on the dock, esp. the volume buttons. we also must remove our cases each time which is a bother but overall a good product.

If you want to protect your investment get the two-year on your electronics. It’s a good deal and if something breaks it will get replaced… That happened to me one time and there’s no questions asked it’s worth your investment.

I buy geek protection on many electronics that I know will get a lot of use especially headphones because of possible accidents with them.. I gavea 5 star as a peace of mind rating as I have never needed to use tje protection plans yet but if I do then hopefully there will be no hassle.

This repacked an old Mr. Coffee. I’m not sure how a coffee maker can change the taste of the coffee but this one does and in a favorable way. Also a good price. Lastly, the pot pours well. My old one spilled coffee every time I used it.

If you buy, or have several electronics, I would highly recommend. The manufacturers dont want to honor their warranty, and best buy is not liable for product failure. Especially great for car audio installation

I use wireless earbuds to run in Florida. They are “sport” earbuds, but they still seem sit have a problem with extreme sweat. I always make sure I get the protection plan because of this. Have had to use it and it is simple and easy.

We had nothing but problems with the other computer, so we replaced that one and decided to purchase the Service agreement and have had nothing but great support on and about any question we've had - Would agree the it can't be beat!!!

I bought the replacement coverage as I was fearing the buds winding in and out all the time would wear out quickly. They did not... This was a quality product till it felt so natural on me that I jumped in the lake with it on... :) Coverage was good for that bone head error of mine too...

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

The salesman didn't offer the warranty to me, I asked for the coverage, I realized things happen a lot of times and its best go be safe than sorry. Always get the warranty because you never know what's around the corner.

I worked at the customer service counter of a Best Buy for three years. I haven't worked there in 17 years but I remember the fate of those who purchased and those who did not. I've absolutely purchased one multiple times and didn't use it, but the times it has paid off has been more than worth it

I have been buying the geek squad warranty for products that don't have brand names known for reliability. For example Beats bluetooth products. I had one of the products fail after 3 months - brought it back to the store. They found the record of my warranty purchase... got my money back, no questions asked. Great!

Yes, better to have it and not need it, than need it and not have it. For something like headphones, it does seem wise. There is nothing more frustrating than to have a nice set of 'phones in great condition, but they're non-op solely due to some internal glitch in a tiny wire somewhere.

I bought warranty for my wireless Bose headphones one day they just didn’t want to charge I walked into Best Buy all she said was what happened I answered and she repacked them so quick and easy I love Best Buy

Had a set of skullcandy wireless headphones that worked for about 5 months. They would no longer hold a charge. I had purchased the 2 yr replacement and returned item to store. Geek squad made it easy to trade out damaged headphones for new. Definitely recommend getting replacement warranty!

So glad I bought the product replacement! Really came in handy when my gamer headset fell apart after 6 months. It was the easiest thing ever to process. Walked into Best Buy with my receipt and head set. Replaced with new, no questions asked. No hassle. No fine print loop holes. :)

Just like I say about all geek squad protections they are wonderful for coverage, but Best buy is horrible with the logistics. I always have problems getting service man out but the service man always end up being excellent.

This product is a probably the best bluetooth speaker you can buy for the money. Many times this item will go on sale and when it does, its a must purchase. I am no stranger to speakers and have spend more money for a lesser product. Great bass, good sound and great connectivity. The only con is no aux just bluetooth.