Customer Ratings & Reviews

I have always been a skeptic when it comes to protection, due to a previous less than stellar process and my perception of the cost versus the benefit. When my nephew dropped my camera, and I brought it into best buy, it was back within 2 weeks. Now its working great, saved me over $400!

2-Year Geek Squad Product Replacement Help me many ways! Up to 3 pcs...First one day virus keep bugging me to buy virus protection Geek fix it. Also my Apple Store recommend to by more memory for my laptop told what to buy only by myself but Geek installed it for me no charge.

I can say I was surprised and impressed when I was offered the 2-year Geek Squad product replacement deal. I promise to replace my product brand new for an inexpensive price is worth a lot more than advertised. I advise you guys purchase The Geek Squad product replacement.

This is great protection then that it's coming in handy and I ended up using this.I would recommen This for anyone who is on a tight budget. It's worth the investment. It's worth the investment

The headset that I purchased for a friend of mine has work great and they are very pleased with the headset. And I am very pleased with the service attention to detail that the service representative gave us. That is one of my main reason for coming to Best buy the service.

It a sweet service to have because in a very short time I had to use it and it worked out and had no problems with replacement but had to buy a replacement warranty on the replaced Item

Bought this replacement warranty for my UE Boom and I'm so glad I did. The speaker started turning off after about 15 months (3 months after the mfg warranty expired). Brought the speaker to the store and got a brand new, improved model for no charge. Definitely worth the money.

Recommended with Anker liberty wirless headphones. Best buy even let me upgrade to Anker Liberty air 2 and only pay the price difference which was $20ish, when I went to exchange my AL1 for mic sound quality.

Always get geek squad for your devices. It is well worth the small investment if you ever need to use it. I was hesitant when I was younger but now do not hesitate to purchase it and making my big purchases.

And recommend anyone get the extended warranty Geek Squad great for all other electronics gives you additional warranty outside the factory and you don't have to worry about if something goes wrong with your stuff.

The bose didn’t match up to any other portable Bluetooth I tested. It has great quality sound and even bass. It doesn’t have a superior battery life, but that doesn’t mean you don’t still get decent usage before charges. I would definitely recommend this bose.

The 2yr. Extended warranty on a fitness band is the only way to go. I have had several different brands and when I have had a problem it was great to be able to return it. I was hesitant to buy a device but having this additional warranty made my worries go away. A small price for piece of mind.

I am a distance runner and use my headphones a lot. They take quite a bit of abuse with sweat and constant pounding. The protection plan ensures I get a good quality item and do not need to worry about losing the investment because of equipment failure. It works great.

Great Protection Plan for your products. I feel confident buying my products with this protection Plan knowing if it breaks or fails I can get it replaced or credited towards another similar item.

They were able to exchange my boyfriend's earbuds I had bought him as a Christmas gift because he accidentally broke them. Now I just have to add the protection on again.

The Geek Squad protection is well worth the money! I haven't had to use the protection on this particular item however my husband uses this speaker everywhere and its nice to know that it will be covered!

Every time I’ve had a problem with a product I received the most courteous and professional service. The clerks at the counter know how to help and are always very diligent. With any pusrchase I make at Best Buy I make sure Ti get the extended warranty. Very happy.

I have never used this warranty when I've purchased items I the past. Usually the manufacturing warranty covers the first year but if not purchased immediately you'll be unable to get after the manufacturing warranty ends

Product Replacement is a very good option to have instead of sending it off waiting but the price should be set for just a certain $$$ and be transferred to the other item or partially credit if you haven't went 30-90 days..

They replace pretty much anything without any issue. The one thing that sucks is if it is not your fault why the device is malfunctioning, you still lose the squad protection and have to buy a new plan.