Customer Ratings & Reviews

I purchased this protection for a pair of wireless headphones i bought for my teen. I have not had an issue with Geek Squad fulfilling the warranty. One of the best coverages out there today.

The Geek Squad product replacement is a great peace of mind protection. It makes me feel better about making such a large purchase. If anything happens I know that the product will be replaced with no problem.

I had a problem with my Bose bluetooth speaker. I bring it everywhere I go, which includes the beach and boat. Luckily I had purchased the 2 year Geek Squad Replacement Plan. I brought it in to Best Buy, they looked up my account, and I walked out with a new one within 5 minutes.

This was a great speaker! It definitely had true booming sound. Weather resistant and held a great charge. The charging system began to come loose/disconnect after about a year, but that holds true for most portable speakers. Thank God for Best Guy's awesome product warranties!

My earbuds stopped working and I forgot that I purchased the plan. I checked my BestBuy account to verify and I bought the replacement plan. I brought them in and they exchanged them immediately, no questions asked. I may consider purchasing the plan for other products now!

Well I have yet to use this service so I cannot say if its worth it but its always best to be safe than sorry, I'll let you all know in another review if I ever use it and see if its truly worth it.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I always find that service saves me in the long run. Somewhere down the line of the product's life span things happen, whether simply being it won't turn on to the quality not being as good as it used to.

I purchased the two year Geek squad warranty product replacement for my Dr. Dre earbuds headphones. I was able to use the product replacement to get another set of headphones before the warranty expired. I would highly recommend getting the product replacement for any purchase.

I absolutely love Best Buy’s Geek Squad. They make time to assist quickly and helped me when I bought a lower priced computer that didn’t work. Manager at Best Buy Bluebonnet is wonderful. I only purchase computers at Best Buy - even though Costco competes

Always worth getting the replacement service—especially with electronics. You never know when you will need it. Very easy to make a switch in the store if something breaks.

i purchased this for one of my training sessions and it worked out exactly the way i wanted: EASY to transport, appropriate sound, very easy to use in all ways advertised. Now, i even use it daily in my home in addition to "away" events" involving my workshops for others.

I have always had this insurance since a friend told me about it and it is great to have when you are buying ear pieces because they mess up so fast especially if you have children. They replaced the item at no charge to you and you just buy the insurance again.

Accidental Geek Squad protection is an absolute necessary. I washed my headphones, and I was able to return them and get a new pair with just paying the difference.

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

Geek squad is definitely well worth the purchase. Although I have not had to use it on this particular product but I have used on others and the ease of support and repair or replacement was a breeze.

For the longest time I thought I went through a lot of different headphones because I always bought cheap ones but after having to replace my beats I decided I’ll only buy headphones with geek squad protection from now on so I’m not wasting money

I haven’t had to is the replacement yet but I bought it because I’ve already owned these rock speakers before and they broke after a year so for $10 I thought the 2yr product replacement service was a good idea

Don’t forget to purchase geek squad for protections in case some happens to your electronics. You can’t go wrong with geek squad. If something goes wrong with your electronics they will fix it or replacement.

A fantastic way to ease your mind after purchasing a new tech product. You know it will last a minimum of 2 years without worry. Pays for itself if you encounter even just 1 issue with a product.