Customer Ratings & Reviews

we have been very fortunate and grateful that we chose the option for this warranty. have had to use it a couple of times for head phones. they always take care of the problem with ease and we get our replacement product

This is a great service to have. No matter what questions or problems you have with the items bought from Best Buy, you will always get an answer from them. Always good to have.

I highly recommend the protection plan. Why not go in store and walk away with a brand new replacement vs waiting weeks for one to be delivered through a warranty? This has saved me plenty of times!

Best buy protection is a must have I buy it with every purchase. It's so quick and easy to exchange an item that quits working. I know almost all products have a manufactures guarantee but I pay the price because I know how simple and convenient the protection plan.

I have had great experiences in the past with using the Geek Squad protection plan. I always buy the protection plan for all the devices I buy at Best Buy if they offer it I will buy it great experiences with using it.

Bought this for my altech speaker, haven't had to use it yet thankfully. I would say it's a good investment for peace of mind. And once again I'm confident there will be no hassles if I ever need to exchange it.

Geek squad protection is the best in the business. I usually buy it on everything I can when I purchase at Best Buy. I have used it a couple of times and it has always been an easy process.

Overall the experience was good. Replaced a speaker I purchased at no cost. Although the agent I dealt with wanted to charge me for the charging cable that comes in the box. That was resolved when I spoke with a manager

This is definitely a steel and very useful in case of mishaps or malfunctions. I appreciate the ease of mind it gave me when my jbl flip 5 gave out and I was given a new replacement. Thank you

I bought the longest warranty that they had, because you never know when that tv may give out. It could be in two years or more. The televisions and other electronics are too expensive to repair, so get this coverage.

This is a great service to have, I have used it several times before, when you have kids on the computer all the time for homework and games things break so it's good to have a service plan in place when issues arise.

I have had a terrible history with most headphones. Most of them fail in one ear, the cords get snipped by accident, and I've had one spontaneously combust/fritz out in my ear. Thank heaven for protection plans. Now I can get two combustions for the price of one!

Knowing that I have Geek Squad Protection in case something happens gives me peace of mind. I recommend it considering it is a very small price to pay considering our devices today can easily cost a couple of thousand.

I purchased this plan when I purchased Bose earbuds. When I noticed my right ear bud stopped working, I contacted Best Buy and the process was a breeze! I received my store credit without any problem.

As many devices as I have purchased from Best Buy The Geek Squad is one of the best tools to protect my devices any time if there's an issue unfortunately it does run out after a certain amount of time but it's still worth the time that you have it but it's not that expensive

I purchased this to go with the first set of earbuds I got but since I couldn’t get them to sync with my tv I never had to use this but it is always great to know I have it when I buy an item just in case I need it!

I’ve never thought that I would need to use any assistance, but when I actually did, the Greek Squad saved me hundreds. I definitely suggest getting any Geek Squad protection when purchasing many of their products.

Insurance is a total waste of money...... till you need it. I have not used it on this headset yet, but have used it on many of the others when they quit working. For the $20 it cost me for the headset, Infeel it was well worth the piece of mind knowing it will work!

Ever The Geek Squad has Ben very important to getting to he answers I have. I appreciate having the phone help as well a able to make an appointment to resolve mall my electronic questions. He service has been great

Great warranty. I will never purchase an item with the extended warranty as these kids today don't appreciate the value of a purchase. Things today are much more fragile than when i grew up and my TONKA TRUCK was indestructible as i still have it over 30 years later. lol