Customer Ratings & Reviews

This warranty is very useful. Had to use to replace my speaker and it was easy! No hassle. You do have to pay for the renewal of warranty but everything is covered.

I was able to use my replacement warranty when I accidentally dropped my wireless headphones and the broke on me. I took it to the store and they were able to swap out my busted ones for a brand new pair no questions asked.

There are perhaps few things I would get a replacent plan for, but headphones is one of them. Through all the use day in and day out they receive, I'm comforted to know that the product will be replaced if needed. You never know what can happen.

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

It good to have don't have to deal with trying to fridge out what your doing lol. Warranties worth it that way you won't spend too much money buying the same product just get it replaced

For me Totally worth purchasing very easy transaction, I broke my bluetooth headset walked in told them the issue and they gave me a store credit for the value of the product

Just a smart thing to pick up depending on your product you purchase. Bestbuy staff are knowledgeable and efficient when it comes to getting a replacement for the product you have that meets the guidelines of the product replacement

My son goes through ear buds every couple of months. I bought these for him and they have worked for months and I have not heard otherwise from him. The insurance is a good idea if they are for a teenager because everything seems to stop working for them!

A replacement warranty is a must for any electronic item you value! It's been invaluable for the product I purchased as a gift that went bad less than 1 year after purchase. I walked in to the store and got a new one with no hassle!

Warranties on electronics are a necessary evil. Electronics are designed to fail these days. Buy the warranty or replace the item you didn’t buy the warranty on. That’s almost a given.

I learned my lesson a long time ago. It might cost a bit more but it's worth it if something goes wrong with you product especially after manufacturer warranty goes out. Easy replacement process. Don't chance it just to save a few bucks.

I wished that I had purchased this product replacement before I did. This will be a well worth the money purchase. I have bought a few things that this will come in handy if need be.

Great Service! Helpful knowledgeable and patient, they will take the time to help you thru what can sometimes be a daunting processes, like unpairing an apple Iwatch from your account !

I shop at Best Buy for a few reasons--selection, value, staff knowledge of merchandise--but a major reason is the Geek Squad. They've been looking after our computers for years, and I wouldn't be without them. I'm a Geek Squad Groupie!

whenever you purchase headphones, please obtain the geek squad protection. The lifespan of all headphone last until the warranty is up and then you're SOL and have to buy another pair for full price. Not me, I enjoy saving my money. Now run and tell that lol

Better safe than sorry! Protect your investment with the full force of Geek Squad at your back. No company, anywhere, has better protection plans for their products. It's worth the little extra to ensure your protected from life's little mishaps!

Totally replaced my speaker when I found out the hard way that it wasn't completely waterproof. I love the geek squad protection - especially when I don't have a BB Team Member who acts like its a personal offense to return a defective product.

Outstanding program!! If you don’t buy this your missing out on a great insurance policy. I’ve used this multiple times on my kids Xbox controllers. Always replaced with no hassle.

I purchased this Bluetooth speaker for my dad to listen to music, sports and movies when paired with his iPhone or tablet. He loves the sound quality coming from this speaker.