Customer Ratings & Reviews

you can't beat a company who will replace a product with few to no questions asked. They will even refund you the difference is the product is cheaper at the time of the exchange

Get it. It's so worth it! My printer never worked well but I just went with it until it completely crappwd out. They replaced it for free because I had the warranty!

I always purchase a protection plan... It's just nice knowing that my devices are protected and can always bring them in for service as long as the plan hasn't expired.

Will never purchase an expensive electronic product without having an extended warranty from geek squad. BB makes it so easy to replace your item if anything goes wrong!!

Product Replacement, the price was right and give me a piece of mind. I have not had to use it but have in the past for other product. No fess or heavy explanation. Well worth it!

Happy i bought this as a extra sense of safty and protection for my portable speakers. Alsos good to know that if something goew wrong that it will be covered

Geek squad helped me with my speakers when I could not get it to work. They helped me set it up through my phone and now I am able to work it hassle free.

I like buying the product replacement plan with just about any product. The little bit of extra money to help insure the product is worth it to me, I've already had to use it on my car stereo and it saved me over $100!

I bought this speaker back in December of 2016 and was pleasantly surprised at the sound and size of this model. However I had to take it back to Best Buy because it wouldn't stay charged for more than an hour. They gave me a new one a couple of weeks ago and my new model has played for over 8 hours and still going strong two weekends in a row. I finally charged it again and it's been great.

I Bought sony headset and it was damage broken by accident . Bringing back and they give me a new set with no question ask.

I began having problems with my microwave so I called to have it serviced. The agent did a wonderful job, very professional. I am very impressed with their service.

It is always a good idea to buy the warranty coverage that is available. When we have to return something it is so easy to get a replacement. The customer service is always very helpful and have a good attitude.

My son has been able to benefit from the geek squad 2 year replacement for at least two separate occasions, I love that I did not loose money, but actually gain money!

I unfortunately had to return my new headphones because of sound disturbing noise, but thanks to my choice to get a 2year geek squad product replacement it all went smooth and i got myself a new pair of headphones right away ...

This is always a great service to have . I have it in my iPads and tvs. They really do know their stuff and help you out a lot. It’s worth getting the protection

I purchased this replacement plan because the reviews suggested so. So far, I haven't had to use it, but better safe than sorry. I would recommend paying an extra $40 or so, rather than paying $250 for another set of earphones.

My desk top computer needed attention. It was trouble shooter to fix it. A new computer was needed and was replaced by an. IPAD could be taken while traveling.

The Geek Squad are great smart people who knows all my electronics needs what ever it is. It doesn't matter what the problem is they are always there to help.

I know some places have product replacements that aren’t worth getting but Best But is awesome! If anything went wrong I bring in store and let me trade for same item or something more and I pay difference.

I haven't had any issue with geek squad. They are true to there warranty. Of they can't fix it they'll give you a new. Love them. Only reason why I get all my tech from them.