Customer Ratings & Reviews

geek squad is a hassle free insurance policy. They offer great coverage for any electronics burchased at bestbuy. Their repair or replace policy is great. Store credit is offered if the item can't be fixed.

Geek squad is the best. I used this for my Bluetooth that seemed to break every 6-8 months and each time I was able to get a new pair and just pay fo9 a new warranty ($9-$14).

Just walked in the store and they replaced my ear buds no questions asked. Great addition to have for products.

I have always purchased the Geek Squad Protection on my devices and several times I've had to use it. When you do have an issue Geek Squad is very professional and reliable.

GeekSquad has helped me with being able to replace and fix most if not all my issues I've experienced with whatever I buy and its saved our wallets when we buy it on our appliances since now a days everything is made to break down

I love the warranty on my Samsung headphones. I bought Beats and they can't offer a replacement warranty which I didn't agree with so I went with Samsung and received 2 year warranty which is great since I have kids.

Being that this replacement guarantee lasts for two years I think it is absolutely essential for any purchase over $100. I haven't needed to use it yet, but having this guarantee has lead me to use my product in a more robust manner than I would have had I not purchased this. Do yourself a favor and get this insurance!

Best thing! They are the best and easy to work with. I have taken my UE Megaboom speaker back multiple times due to not charging or no sound, and the geek squad helped me find the item and replace it within minutes.

I would not buy anything I consider expensive and not get the extended warranty. I have used the warranty for other items I have purchased and it is pretty good.

My boyfriend is always breaking his headphones so I always get protection plans for his. I buy from best buy all the time and I love their protection plan and it's always a reasonable price so it's definitely worth getting

Until you have the need to return an item you won’t know , but when you have send item to manufacture and deal with the hassle it becomes a wash, pay for the warranty

I always pick up the protection plan for my electronic gadgets, I used it couple times to replace a defected Firbit Surge, bestbuy never give me any issue or refuse to replace them for me. Kudo for their customer service too.

Had some questions about my new purchase and was glad I had someone to call and answer those questions. Very helpful and polite and did not make me feel stupid.

Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.

I love Geek Squad and the protection I get from it! It you want to make sure that you are covered and that help is just a chat away...go for this! It’s a sound decision.

With electronics these days you cant go wrong with purchasing some form of insurance/replacement for your purchase. And the cost is minimal for the ease of mind.

This protection has saved me from spending another $130 on headphones. My other pair broke, I stood in line for 5 minutes to tell them that, and all I had to do was go and pick out another pair! Easy and worth it!

At Best Buy I am certain that my product will be replaced if it's defective specially since I don't have a lot of time to be dealing with other stuff. Very satisfied so far

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.