Customer Ratings & Reviews

Purchased this with my bluetooth headset, and it was well worth it. I've had to replace it twice already because one side stopped working. Didn't cost me a dime extra to get a new pair within the same price range.

I buy warranty for most of my stuff. And geek squad’s replacement warranty is by far the best. I never get a hard time when I need to replace something I bought.

great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

I was very happy and glad I purchased this 2 yr replacement warranty. It was quick and seamless when I had to return a defective pair of headphones. No hassles.

The staff is always so accommodating whenever I come in to replace a faulty pair of earbuds. Don’t purchase any wearable tech from Best Buy without Geek Squad protection. It’s totally worth it.

It is great to have this just incase anything happens to it unexpectedly. I have had headphones in the past where one ear piece went out and had to buy a brand new headphones for full price. With this you don't have to.

Bought this to insure ear buds. Haven't need to use it yet but I've had to have several printers replaced and Best Buy gave me a new one each time without a problem.

Definitely nice to have a gig squad they walk you’throuhh anything! They talked me through how to tear all my speakers to each other and very precise detail!

I bought this with some wireless head phones. I had a failure with them and they were quickly and easily exchanged for me. I'll see how good this is soon as I need to use it again. We'll test it soon.

I always get the warranty it has helped me when my daughter has dropped or broken or earphones I was able to get a replacement a lot of times at no cost and if I did have to pay the warranty only was 2 to 5

I have teenagers boys , who are constantly on headphones, this plan worked great, because I was constantly having to replace these headphones, but with the warranty coverage , they just replaced the item.

It doesn't cost much and the product replacement has saved me a number of times when technology fails within less than a year. It's cheaper to pay a little extra for insurance then it is to replace the product in full

I bought the 2 year warranty on earbuds as often the wire breaks when using any headphones or earbuds over time. I was told if the product breaks they will hand me a new one off of the shelf, so totally worth it

Product replacement is great, after a year or two some electronics just don’t function properly anymore with this you can replace them with new items that function properly.

My LG Tone Headphones stopped working. Took them back to Best Buy under 2 Year Geek Squad Product Replacement Plan. Return & Replacement was taken care of quickly & efficiently. No Hassle Replacement, thank you!

I'm happy with the coverage provided, but the price seemed a bit high - $10 for a $39 speaker, or 25% of the purchase price. It provides peace of mind, which is important in this "Made In China" world we live in.

I have had several questions answered & problems solved & programs installed throughout the several years I have had the Geek Squad Service program--wouldn't be without it!

Highly recommend to add this Protection Plan in your purchases. It will give the peace of mind every body needs knowing that your product is covered! I just recently used to replace my new headphones...

I would always recommend getting the geek squad extended warranty it usually pays off if something goes wrong most of the time they are very cooperative!

If you are buying anything expensive, I would definitely recommend purchasing the product replacement package. All you need to do is bring it right into the store and the geek squad will take care of you. This is a must!!