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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 8,391 reviews
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely must have. As you know we are using our electronics more often now. You cannot take a chance that it will get damaged. You need this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always gotten the geek squad product replacement plan but never have had to used it. Everything sold at Best Buy is the best and their ain’t really no replacement needed but I always get this just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that everyone get this protection plan on any product that they use regularly. I have had this plan on many items before mainly on video game consoles and accessories. Every time it has paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always the geek squad replacement warranties and have never been disappointed. They are very helpful and will replace your expensive electronics if needed hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love hate relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pats for itself very well. Especially because these ear buds give me a fit but are the only ones that written for my lifestyle and ear size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad warranty for phone Samsung fold2. My phone is still new but I have rest of mind that if anything happens to it, I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones failed due to sweat infiltrating the ear buds. I heard a crackle then no sound and would not power on. Took the item to the store and within 10 minutes I was on my way with a brand-new replacement headphone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage is great for all your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage... Just in Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Geek Squad coverage on every purchase, just in case something happens. Regardless of the instance, they will fix it or replace it for free! Its ultimately cheaper than buying something brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe these programs are essential when purchasing heavy/daily use items. Especially when they contact your body (mine were headphones). Three times this year alone it has saved my butt and my wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy replaced my Sony with no questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my Sony srs xb32 due to a buzzing coming from one of the speakers. No problems replacing it with another.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad to hear you had a great experience. I hope the replacement works well for you. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Always get the squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I purchase from Best Buy, always get the squad protection it is well worth the money. Never had a problem with replacing items since it covers accidents. Dropped a tablet once, replaced with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opt out of most all warranties. But Best Buy's warranties and geek squad service are no hassle and I get them most every time. . They actually do what they say. Best warranty for quick replacements and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why Best Buy is the BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't go in for extra warranties and contracts and insurance and all that but we Best Buy I know that they stand by their word and it just gives me peace of mind knowing that I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always has come through for me when I needed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you cant go wrong with this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with the geek squad service for small item that are prone to get damaged, i get this service every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad, been with them several years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been with the Geek Squad several years now and they are always available to help when needed, they installed all the equipment in our computer room. great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy’s warranty because it’s the best in town if you’ve had your product for a short period time if it breaks then you can replace it for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are excellent. When my devices have had any trouble within the warrantie's life, Best Buy has replaced them swiftly. I would recommend purchasing one if your device is $100 or over

    I would recommend this to a friend