Customer Ratings & Reviews

I purchase the protection plan on all electronic devices and almost everything I purchase. It helps me keep my devices and products protected.

If you buy and expensive item from Best Buy that has a high risk of damage — say, Bose headphones — it's best to get the extended warranty. I've even purchased it for cheap Sony headphones in the past and it was very useful.

They really do help a lot, especially when it comes to exchanging and replacing my device when it finally meets it's demise. Recommend to anyone that plans to use something for a good while.

just get it its worth it if something happens or it stops working or your kids get a hold of it it can be replaced or even upgraded all you pay is the defference and for the protection again love it

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

Most warranties I pass on as it is difficult to deal with them. Geeksquad offers a wonderful and very easy service. Have purchased on multiple products and I am very happy with services.

Have not had to use the 2 year warranty I puchased for the JBL charge2,, but glad I purchased it. Brought the JBL as a gift for my husband and he loves it, this will protect us it we should ever have trouble with the item.

I will always purchase the protection plans - it is essential when wanting to not worry about your device breaking.

Best Buy offers the most value for insurance on your investments. I had a tv fail twice within the warranty period and Geek Squad fixed the issues, no problem.

I love the idea that you can buy a warrenty on any thing from best buy and then if anything happens to the item, they will simply change it for you.

Great service. One time my headphones stopped working and geek squad replaced them for me. Great service to have if you need service on your merchandise.

These lil speakers play very good in the office space or outside the Bluetooth connection isnt bad also

Anything I buy at Best Buy ,I buy the geek squad Plan. They have the best service plans on the market. Have been. Buying the service plan for years . Love it.

I get coverage on all the things that I wouldn't want anything happening to. Always been taken care of when I've had to bring in something that broke out had defect.

This holds manufacturers responsible for defective equipment. If I return it, Best Buy also asks for credit and the producer suffers! I will always shop at this place because of the warrantee they offer!

Seemed my products broke down just days after the warranty passed. I have saved a lot of money by spending a little more for extra coverage for breakage.

ESPs are hands down the best investments you can make with Best Buy. It certainly beats buying a new device when it goes dead. I would definitely invest in an ESP before even investing in a case.

I used this to replace a pair of headphones that had a manufacture defect which weaken the frame that held the headphones together. It was a quick and easy process to replace the headphones and I was on my way.