Customer Ratings & Reviews

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

Great service - I never thought I needed this but glad my hubby made sure we got a warranty b/c it def worth it for all the devices we needed help with.

I got these for my Jaybird wireless headphones. It's my first pair and you never know what may gone wrong. It's nice knowing that I have something in place in case I'm outside of my manufacturer's warranty.

The two year replacement warranty offered by Bedt But is really the best. It's no hassle. If anything goes wrong with your item purchased they replace it no questions asked. This is why I love to shop here.

I never get warranties because they are usually a hassle. Best Buy is hassle free, just you have to see if they can fix the TV first, which may be an inconvenience for some, but better than coming out of pocket!

I HIGHLY RECOMMEND ANYONE PURCHASING ANYTHING ELECTRONIC AND EXPENSIVE TO COVER IT WITH THIS SERVICE TO PROTECT THEIR PRODUCTS!!! JUST CHOOSE TO NOT LOSE!!

This plan helped to replace a pair of earbuds that went bad and I'm so glad I had it! Helped replace something I rely on daily

Don't know why my little speaker started having some issues (moisture perhaps) but I had to use this Replacement policy -- totally worth the price when you know the item will be moved around a lot.

This is a necessary evil sometimes, but I have definitely used it often enough to pay for itself. Glad I chose to pick it up!

Best Buy offers the most value for insurance on your investments. I had a tv fail twice within the warranty period and Geek Squad fixed the issues, no problem.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

recommend getting 2 yr squad protection if you purchase wireless earbuds-they just exchanged my earbuds when they stopped charging

Very affordable and you get some of the cost returned if your item is defective, after they replace it for free, of course!

Anything I buy at Best Buy ,I buy the geek squad Plan. They have the best service plans on the market. Have been. Buying the service plan for years . Love it.

Great experience! Defective produce exchanged and the tech went through my options as far as different products! Helped me make my decision quickly!

Geek squad personnel was extremely patient and friendly. When I have any problems they fix it in a blink of an eye and if not they just replace it to a new updated version. Geek squad is the best

Not every item needs Geek Squad but when an item has a high potential for breaking down or getting damaged the protection that Best Buy offers is totally worth it.

Not every item needs Geek Squad but when an item has a high potential for breaking down or getting damaged the protection that Best Buy offers is totally worth it.

Great service. One time my headphones stopped working and geek squad replaced them for me. Great service to have if you need service on your merchandise.