Customer Ratings & Reviews

The agents gave me an excellent deal to replace my headphones Sony for a new one. I decided to take another brand. They helped me with all the process.

Don't know why my little speaker started having some issues (moisture perhaps) but I had to use this Replacement policy -- totally worth the price when you know the item will be moved around a lot.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

I always get a protection for what I buy from Best Buy, if you are spending your hard earn money get this protection because it will save you a lot of money

The two year replacement warranty offered by Bedt But is really the best. It's no hassle. If anything goes wrong with your item purchased they replace it no questions asked. This is why I love to shop here.

great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

I never get warranties because they are usually a hassle. Best Buy is hassle free, just you have to see if they can fix the TV first, which may be an inconvenience for some, but better than coming out of pocket!

Bought this when I purchased my router. Definitely worth having the extra comfort of knowing my purchase is covered for pretty much everything for 2yrs

Geek squad personnel was extremely patient and friendly. When I have any problems they fix it in a blink of an eye and if not they just replace it to a new updated version. Geek squad is the best

It feels good to have this geek squad warranty. Knowing any problem the will replace or repair the product. Get this warranty and you will not regret.

I love that im not stuck with an item that stops working past the store return date. The insurance makes me feel secure with my purchase.

Great experience! Defective produce exchanged and the tech went through my options as far as different products! Helped me make my decision quickly!

I would really recommend purchasing a protection plan for any product you purchase at Best Buy. The store takes care of your products then and there if there are for any reason any failures!

It's always good to get the protection plan on devices so anything happens with it it breaks if you need to return it after using it for a couple months they skied Squad protection plan always protects your device on returning and the device is being defective

This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

If you buy headphones, I Don't know why anyone wouldn't get geeksquad squad protection with it. For a fraction of the price of the headphones, you can get it replaced if anything goes wrong with it.

I love the fact that if anything happens to my product, I can go to Best Buy and they will help me figure out what to do, or swap me out my product for a brand new one.....well worth the money to me!

Headphones are not built to last. With the protection I’m able to walk in store tell the geek squad it doesn’t work and I pick out a new pair. Very useful.

This is sort of like having AAA but for technology. You may never need it but it is there if you do. If the item(s) covered get dropped, spilled on, taken out by a power surge it gets replaced with no hassle.