Customer Ratings & Reviews

This protection really comes through when you need it! They will fix your stuff or let you get something new, I think it’s totally worth it!

You never know when accidents or incidents/issues can occur . Great to have your back covered .

It's definitely worth the cost! Earbpeice fell of my sony noise cancelling head phones. Took them in and got them replaced plus they were on sale so I received a 96 dollar refund in a gift card!

I got the 2 year product replacement plan because my child keep buying cheap headphones so i got her a good pair and the insurance. Have not had to use it yet but it cost next nothing so i'm good

Came in to the store and exchanged my headphones with no issues . I had to rebuy the Geek squad protection for my new pair . So worth it .

I haven't used the warranty for the Blue Buds, yet. But I have for other devices, and their customer service is excellent. This is a must for portable devices.

I think it’s ok to buy a warranty something might go wrong . Best Buy warranty has been great on replacing or fixing my purchase with no problems.

I have used my coverage on electronics more often than not. I don't trust electronics and Best Buy has good coverage without hassle. Just keep ALL products boxes and accessories and receipts!

Bought for my grandson and he loves this. He asks it questions and sings along with songs. Its a really great learning tool.

I have replaced my earphones 3 times, all due to accidents, and the process to get new ones has been super easy and basically free every time, so definitely definitely get the insurance!

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Due to the fact I bought these for a teenage boy he loves to be outdoor and rambunctious, it gives me relief knowing I have them covered!

Glad I got this for dad. From the constant pulling of the earpiece , the cord got messed up and there was no audio on that side. Thankfully we were able to get the unit replaced through warranty.

I bought a product and employee insisted in getting the extended warranty to ensure the item in case of any misfortune. Well it did happened and my product was replaced no questions asked.

Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

My first pair of headsets had broke and due to my GS service, it was easy to replace. Took last than 10 minutes to swap out old pair for a new set.

It helps me out a lot because I use my headphones at work and they get damaged easily or wear out quickly because I work outside in different climates