Customer Ratings & Reviews

The replacement plan is worth every penny - Best Buy has honored it several times over the years for our electronic purchases.

Always good to purchase the geek squad insurance in case any goes wrong with the products in the future. Can get replacement if broken.

have used protection plan several times in past to replace or update broken and dysfunctional items. no questions asked, super easy transactions

I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

Great add on for peace of mind. I have not had to use it, but I know Best Buy has great customer service for when or if anything happens

I love the replacement plan, I have this on everything is the best, plus they do not complain for everything and is so easy and good price

Haven't had to make a claim yet, but I made sure to ask several of the staff what it covers and my options for hypothetical scenarios, and all of them were consistent in their answers which is good. Staff are very helpful and i think the cost is acceptable considering the alternative

My kids are 16 & 10. I have used the product replacement several times. I would say, if you are investing in anything over $100 it's worth considering.

All of the agents in Geek Squad are efficient, very knowledgeable and have also helped me solve my problems. I could not have done it without the Geek Squad. I purchase every year.

The Geek Squad Warranty is so worth the purchase every time. It gives peace of mind and they have always handled any problem quickly and efficiently or replaced the product. I highly recommend!

Right now the Geek Squad warranty is the best out there. I have purchased it for all my devices. For a fraction of the cost they just replace the item. 100% worth it IMO.

I purchase many things from Best Buy and have found that most times I need the assistance of an expert after the fact plus the assurance of a replacement - small price to pay for peace of mind

So thankful Best Buy offers this. A must on all electronic purchases, no questions asked when replacing just get a new one or something of the same value if no longer in stock

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I bought this to protect my headphone purchase. Headphones have a habit of not lasting too long on me. This plan will protect me for general use and that's what I needed. It's a good deal.

always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

Without a doubt having the best buy extended warranty is a must have. Just the other day I dropped my JBL Bluetooth Speaker and blown the speaker... Received a replacement same day at the store.

Best Buy's product replacement plans are the best around. There aren't any easier or better plans to use. I come here to purchase all of my items I need a replacement plan for!!

Very good policy. Workers are always helpful. My product is still working fine but it’s good to know that it’s insured