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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-year Geek Squad Product Replacement was a great investment. We had to exchange an item purchased & it was no problem to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy Headphones always Buy the extended warranty It works great on to have to do is take it in hand and the broken device and made if they have it they give me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance on expensive electronics. Had a router that died twice and no questions asked, swapped out for a new working one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say I've ever really used Geek Squad except to maybe return a broken watch. They gave me store credit because the watch was discontinued. It was nice to not worry about breaking the more expensive items I've bought, but some of the extra cost can be high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want protect you devices I’m definitely going recommend take of reemplace plan is easy you device is not working you going Best Buy they give you a new product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are needed these days as I am convinced that they make products to break down as soon as the manufacturers warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that I have the Geek Squad Product Replacement plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My item was replaced. No problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item with the 2 year replacement is something that gets a lot of use and is not a fixable item. It was replaced without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned my wireless earphones no questions asked and was able to get back to the gri d in no time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad that you had an awesome experience. If you have an questions or need help, please let us know.

  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any questions asked. Tell them what the problem is and you get a replacement instantly if it cannot be resolved. best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do anything else, ALWAYS get the warranty at BB. Nothing else compares to the ease of replacement policy... not even the manufacturer sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved my Jabra headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works! I had a jabra elite that went bad on me. They replaced it without any issue.,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on your expensive headphones. Especially when your outside the return window. Very easy to use and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind when you get this. You never know if you sweat too much to get them wet when you go running and in two years you will either know how to take care of them or have no use for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great i can take it back if it mess up and get a new one i will tell everybody to get a two year plan on everything just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad on all major purchases! Its a must have and have always been happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great anything happens to my speaker they will replace right there it really comes in handy it’s great I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a wonderful service to have for my BestBuy products. Such a great peace of mind knowing that I have Geeksquad needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with buying the warranty on anything. Best Buy is always amazing about being able to get you the most of your purchase. We get it with every single one of our purchases

    I would recommend this to a friend