Customer Ratings & Reviews

I had wireless ear buds that didn't quite meet my expectations and with this warranty I was able to swap them out with no questions asked.

Awesome service from geek squad I had a issue with my BT Speaker and no questions asked I got a new replacement same day !!

Simply fix or replace it with no complications. Never any problems.

Ive used Best Buy's product replacement one time but it was for a very expensive item so it turned out to really help a lot. I now get it with every purchase it's offered for.

Love it. Sounds like your in a concert .my family always calls wanting to borrow it for there parties etc

Anything Geeksquad is a must buy. I have had nothing but good experiences protecting my products with them. No issues whatsoever. I like to invest in what I buy.

Best Buy's insurance on it's products are the best!! They have a no hassle commitment when it comes to honoring their insurance policies and I make sure to buy one for every product I get!!

Great idea to buy this,electronics can be very durable and high quality but also fail for the most odd reasons,thankfully this covered my Jabra ear buds no questions asked.

Geek Squad never disappointed me, always keeping up to expectations. If you have damaged equipment they will take care of it and if it cannot be repaired they will replace it.

I purchase Geek Protection on all of my Best Buy Equipment. Geek squad always provide Quality Protection & Great Customer Service

Have only used this service once on a product, but it was totally worth it. They replaced the broken item with little inconvenience. So glad I bought the extra protection.

This program is the best out there! They are knowledgeable and make sure the customer leaves with the best solutions for the problem

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

I have been using this software for my computer and laptop for so long and have never had a problem since. This protection does its job and I see myself continuing to use this product.

They were quick and very understanding. They took time to explain all the changes and the cost. Also the exchange was very easy.

Haven't used the service yet but, I've used it in the past for my old Beats Pill XL. They asked a few questions, told them the problem, got my replacement in less than 15min

Works like a charm my speaker wasn’t charging brougt it in and within minutes I was waking out with a new speaker. And made sure I had protection on the new one

I highly highly recommend there protection plan. It's worth spending the extra money, you never know what's going to happen. It has always worked out for me!

I paid over a 1000 dollars for my galaxy s10 plus new. This is a no brainer for such an expensive purchase. They replaced it no problem.

I really like my Insignia in ear headset. I use it at the gym while I'm on the treadmill because it eliminates the problem of getting my arms tangled up in the cords from my hears to my iphone. Also i really like the soft earbuds and the sound quality is great.