Customer Ratings & Reviews

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Love thier GEEK SQUAD protection. No need to worry if anything goes wrong with my device. Spending so much on electronics should have a perk, and this is it.

Geek Squad never disappointed me, always keeping up to expectations. If you have damaged equipment they will take care of it and if it cannot be repaired they will replace it.

After returning the first one (hence the 4 stars) because it wouldn't connect to my device...the second one I got works great! Has awesome sound and is really durable, I've dropped it a few times on accident. I haven't gotten it really wet, it has been splashed by water, while I was washing my dog...but not super wet and it still works like new.

Haven't used the service yet but, I've used it in the past for my old Beats Pill XL. They asked a few questions, told them the problem, got my replacement in less than 15min

Purchased drier and purchased this insurance plan. It will last me 5 extra users above the current warranty! 10 years total !!

When my ultimate ears speaker stopped charging, the geek squad came to my rescue. They quickly repaired my device.

Best Buy's insurance on it's products are the best!! They have a no hassle commitment when it comes to honoring their insurance policies and I make sure to buy one for every product I get!!

I definitely recommend this if you're going to get products such as earphones and anything long lasting to have the benefits of anything that could occur.

I purchased this plan just in case something happens to the speaker. 2 year replacement option that I have no doubt Best Buy will honor

I have been using this software for my computer and laptop for so long and have never had a problem since. This protection does its job and I see myself continuing to use this product.

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

When you buy an expensive product please always make sure it’s covered. You know these electronics can misbehave at times.

When you buy an expensive product please always make sure it’s covered. You know these electronics can misbehave at times.

The protection plan is always a good idea. I have used this plan to replace a set of these headphones as the on/off button was defective. The exchange was fast and easy.

I really like my Insignia in ear headset. I use it at the gym while I'm on the treadmill because it eliminates the problem of getting my arms tangled up in the cords from my hears to my iphone. Also i really like the soft earbuds and the sound quality is great.

Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong