Customer Ratings & Reviews

The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable

The product eventually stopped working and so we took it to bestbuy with the 2-year product replacement plan and were able to get a new, working product. There was a little bit of confusion at first seeing that the product was no longer sold by best buy, but bestbuy made it right by us.

I used geek squad for many things and with this one I had to replace a device that was irreparable. They made it quick and easy!

Love the bugs Best ones I have ever tried looking forward to using them much often..

The protection plan is a must have for all items I purchase from Best Buy because they stand by their products and cover most damages with a replacement or something comparable

A must buy when you're buying an electronic item like the FitbitFitbit Charge HR Heart Rate and Activity Tracker + Sleep Wristband. Just in case anything happens - I can trade it in.

It's always smart to buy the replacement guarantee. If anything goes wrong, they'll fix it or replace it for free. It's a lot cheaper than having to buy a new product.

This service saved my money since i bought jlab 49.99 wireless earbuds it lasted me one month to later replaced to galaxy buds.

Excellent! I love Geek Squad's replacement policy. I purchase Geek Squad with everything. They stand behind their warranty and I've never experienced a problem. No hassle.

I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

having the peace of mind that knowing anything happens to my Bose soundsport in ears, i can just bring them back and get a brand new pair no questions... #winning

I got the warranty on my headphone and after they broke they replaced not question ask. Every time you need to get a new warranty.

Purchased this just in case I needed it, and it was totally worth it. Had to return my ear pods and got new ones back.

I have had to bring back several items over the past few years and as long as you purchase the warranty and keep your receipt it is an easy return and replacement process.

Fortunately, I haven't had to use this yes. I'm skeptical as it may require me to have to use it by speaking on it.

Earbuds break so easily and I've definitely gotten my money's worth out of this warranty. I'd never buy another pair of earbuds without getting the warranty. Well worth it!

It's amazingly easy to return a product or get it fixed with geek squad. I buy protection on everything. Glad I did. Now I was able to replace my bluetooth speaker for 67 cents.

had to get gsp w my blutooth speaker, 4k bluray player and oled tv just in case! dont regret not getting gsp!

Always get the extra support and protection. You will need it at some point. They know it. That's why they sell it.

Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.