Customer Ratings & Reviews

I feel like they are the best at what they do. I think i buy electronics just so they can help me figure them out ... i love the positive attitudes amd helpful tips

I don't know what I would do without my KitchenAid mixer. It is one of the best investments that should be protected

Having this protection plan was the best idea I had in a long time. I simply went to the store and exchanged the defective product for another one.

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

You can get a full refund or replacement. Definitely worth the money.

I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

Always make sure I get protection on any electronics I purchase from best buy. They never disappoint when I have any problems.

I always but the extended warranty from Best Buy they always do a awesome job for me, never a issue

I’m glad that I included this plan for the headphones that I bought in case anything goes wrong again in the future.

Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.

Great protection plan to have for your device. I always buy this protection plan whenever I purchase from Best Buy.

I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..

I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.

This service has really been useful. If the product breaks, the contract allows me to replace it with the same item. If I forget my receipt, I can either pull it up on the App. Or the Cashier can look it up with my I.d. The process doesn’t take too long.

I definitely can enjoy my Best Buy products better knowing that my items are protected.

Whenever you have a bunch of geeks around, things get done the right way. Very professional.

Always great to know that if my product fails, I can easily get it repaired or replaced without any extra charges.

These headphones are great when exercising or working out. They provide a great sound quality and the earbuds help to reduce surrounding sound. My only concern is the earbuds become pretty warn out and loose their grip, making them fall off really easily. This can be annoying at times. Besides that these headphones are pretty great.

Worth it on products that get a lot of wear like headphones or laptops. Went through 8 headphones in two years each time they've been replaced by the plan without question