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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 8,391 reviews
  • Rated 5 out of 5 stars

    On point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection for what ever you purchase it's worth it. You'll need it at some point and if you don't at least you'll have the peace and mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love just having the backup in case anything happens. I am not computer savvy so this is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their product replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the 2 year product replacement. They don't give you a hassle to return or exchange items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my wireless headphone so I took them back to the store and they replace them with no problems. Outstanding customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made sure i was happy and did all that could within their power to get to the bottom of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this plan. It is a great plan in things that could malfunction or just stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with consumer products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How you sow the best guarantee satisfaction. I feel safe when I buy something like that. I have good support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection plans so far but I get one with every purchase I make just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance. Whenever something messes up and can take it back and easily replace or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance. Whenever something messes up and can take it back and easily replace or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know if it does have problems ...I can just walk in and walk out with a new one for 2 years! For something you use lots, that is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy an electronic without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something I pair it up with this protection. Their policy is great and good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can go wrong with this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your product will get replaced no questions if it’s physical problems or software problems they will fix it for you or give you a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plan to provide extended protection for your product. Customer was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have not had any issues with my product but geek squad has helped me in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchase anything from Best Buy and neglect to get the Best Buy protection... Best Buy stands by there word with these protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plan if available. I have used this one no questions or hassles when I needed a replacement I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays to be sage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on considering how much abuse headphones can take. Very pleased to know they're going to last at least 2 years thanks to the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since this speaker has to take the blunt of the load all day every day this plan worked great since this speaker stops charging often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty due to previous purchases I have bought warranty and have had to use it. best Buy is hassle free. they don't give you any problems.

    I would recommend this to a friend