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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great for all your purcheses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the geek squad warranty on all my purcheses through Best Buy. I've never had a problem returning or getting a new replacement. A definite must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. What ever happens it will get resolved. I always get this with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy offers the program however, we have not used the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always loved the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty if it's offered always worth the price. Never have any issues when we use the warranty and everyone is so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVE NOT USE THIS SO FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE INCASE OF EMERGENCY SO IF IT BREAKS OR STOPS WORKING YOU CAN TAKE BACK FOR A REPLACEMENT OR WILL TRY TO FIX BUT YOU'LL PROBALBY GET A NEW ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to know that I have the ability to exchange, return, or replace my item if I'm either disatisfied, or if there is a problem with my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Don't Play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I had an issue with the headphones, I just took them in, gave them my phone number and walked out with a brand new pair! Can't go wrong =)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with confidence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad are highly knowledgeable and quickly fixed my issue. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these when getting electronic devices. It works better than the other stores I have gotten them from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product thank you so much for selling it to me very glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the replacement policy us great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my head set with no problem. The staff was so nice and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lori. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Insurance is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, instead of needing it and not have it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We totally agree! It's nice to have peace of mind on your investments and know they are covered just in case something goes wrong. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    heaphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these have a warranty my kids break them all the times and it saves so much money being able to just exchange them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not problem at all, so protect yours items if something happen, the geek squad will replace right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service out there.. I have had problems with item bought from Best Buy.. never had any issue with replacing item under warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had issues with the protection plan and was easily able to use the plan when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% buy it. They lives up to the hype. perfect amazing wonderful fabulous what else can I say it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a no brainer. Saves you hundreds of dollars and it's no hastle. They fix it or replace with a brand new item, can't beat that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get phone protection from anywhere else. Not even from my phone carrier. Geek squad is more affordable and gives you way better coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy offers this type of Maintanence/Insurance for electronics. Things happen and for a few extra $’s Best Buy will replace.

    I would recommend this to a friend