Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
2 year geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet, but I was told they will replace my headset if it is damaged in any way, including if my dog chews on it, as long as I can recover the pieces to bring in.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any purchases I make that offers the 2 yr warranty...I always give myself that protection because BB always honors it and I'm never out the money if I've found the dud in the inventory!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger love the clip! Would definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Jabrs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works grest and can hear clearly,easy to use with ipone 14,great value
I would recommend this to a friendRated 5 out of 5 stars
Insurance that product will work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know that the product will work for a while.
I would recommend this to a friendRated 5 out of 5 stars
Service and replacement contrac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most products I buy at Best Buy I put under a service, As the items are used heavily and sometimes it is more feesable to have the service than having to buy a second.
I would recommend this to a friendRated 5 out of 5 stars
Goodsquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and they work to the best to address your needs
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replacement plane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one good thing I like it about geek squad replacement that any time my device has a problem I just go replace it with a new one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a blue tooth and added the protection plan for a fraction of the cost. The item faild and I had no hassle geting it replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Matters ;)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgable about this product. They recommended this plan for me should I have an issue with my device!! :)
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service to have. Bought it for a Apple Pencil, and they replaced it at no additional cost.
I would recommend this to a friendRated 5 out of 5 stars
Don't leave home with out it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most products fail at sometime after the first year...my last unit failed at 16 months. The 2 year protection plan paid off by replacing the unit. Very cost effective.
I would recommend this to a friendRated 5 out of 5 stars
Feel covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im still within my time of coverage. I am glad I have this coverage. If anything happened I believe this will be honored.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I was having trouble with my laptop and the geek s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with my laptop and the geek squad is awesome. They pinpointed it down and had it repaired in a short time.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are great when uou need help with setupand problem shooting. I get this warranty on most of my purchases.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great agents!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable about product and helped us make our purchase
I would recommend this to a friendRated 5 out of 5 stars
It's a no brainer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad option is a standard add on for almost every purchase at Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Convenient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a problem with Geek Squad! I really look forward to talking with them any time! They are better than any other!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


