Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998563
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,863 reviews

  • Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage at a good price worry free for 2 years

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GET COVERED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always consider purchasing warranty coverage on all best buy items that offer them. Get covered to avoid stress and frustration.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this protection plan, Keeps me happy!!

    I would recommend this to a friend

  • Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return and replacement was easy, staff was prompt, courteous and very efficient.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Definitely a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear piece connector broke took it back to the store replaced it no questions asked! There's a reason why Best Buy is my favorite store.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • So easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my tv they came look at it pull it apart and fix it like new so awesome

    I would recommend this to a friend

  • Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! Has the ability to connect to multiple devices. Eliminates background noise and has good sound. Exactly what I was looking for.

    I would recommend this to a friend

  • Good protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All geek squad warranty are always worth it if you decide you will you the product daily.

    I would recommend this to a friend

  • When you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need it. It's great to have. It's a must have to get because it's not always covered.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Buy extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose the extra warranty option! Never purchase anything without it.

    I would recommend this to a friend

  • Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for any item! The squad is super intelligent and helpful..five star squad!

    I would recommend this to a friend

  • Can’t go without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has saved us so much money. We will continue to buy it with Best Buy

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • They help me how to connect th Bluetooth.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great. Very helpful they always help you with any questions. Love it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very good service to our community

    I would recommend this to a friend

  • GEEKS TO THE RESCUE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is a very good warranty to have when something goes wrong.You save alot of $

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a very great job in helping out with your program and the service is excellent...

    I would recommend this to a friend

  • GEEK SQUAD PRODUCT REPLACEMENT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED THE OPTION GEEK SQUAD REPLACEMENT GIVES ME IF THERE IS EVER A PROBLEM WITH ANY OF MY DEVICES.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To tell comfortable if anything were to go wrong with your item it allows you to feel comfortable

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • New Apple user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if they've updated the rules and regulations to this product yet but I've had good and bad experiences with it. Maybe it was just the different agents I spoke with! Oh well.

    I would recommend this to a friend

  • Alan02

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided me with this product protection and I love it

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 42, Showing 821-840 of 1,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.