Customer Ratings & Reviews

If you have concerns about the product you're buying get the 2 year replacement it's truly no hassle. Just go to the counter present the item and receipt and choose another product. It's that simple.

Very comfortable & easy to use. I have small ears & fits great.

Always quick service and done right. I don't know a lot about technology so it is worth the protection because I get frustrated on how to figure the things out.

Working with the Geek Squad is awesome always willing to help you fix the problem and getting it done I recommend you getting the Geek Squad protection

Everything may not be worth the warranty, replacement plan but things like this (bluetooth) that i use repeatedly and all day, everyday, its been the best purchase/ decision I've made!

I've a laptop computer key board develop a "sticking" key and Best Buy took care of it. Nice to know that on purchases that are significant I have support.

HAD A SMALL PROBLEM WITH THE PLUG IN PORTION OF THE EARPIECE. WENT DIRECTLY TO CUSTOMER SERVICE AND IMMEDIATELY GOT A BRAND NEW EARPIECE WITHIN ONE MINUTE. AND I DIDN'T EVEN HAVE A RECEIPT !!!!!

The agents provide an excellent fast and high-quality service

Great product still in good shape to this day, no complaints

Very good with Gamin navigation. I will choose again.

love the plan no hassles great when doing a return on an item

I don't recommend leaving the store without purchasing this warranty for your device. It's saved me multiple times when having to replace something I purchased that broke or stopped working.

I got confused about the service, regarding my experience my last call to the customer service I spoke said is no service in my area.

This Product work as advertised...it keeps all my devices charged on the go...will definitely recommend to everyone.

I get warranty on most things I buy, in the cases i have needed to use it everything gets fixed quickly or replaced on the spot. If they no longer have the Item i get credit to buy something new.

I never bought one of these warranties before. But glad I bought it with my Samsung TV. TV is 3yrs old and out of Manufactures warranty but Geek Squad is here to repair tv. Great Product!

Geek squad is always there to help us… it don’t matter what I buy from bestbuy it always has geek squad protection/insurance on it

This is a purchase that comes highly recommend. Geek squad does a wonderful job with purchases as well as old items. You cant go wrong with a piece of mind

Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

Tech was very knowledgeable and friendly. Will bring my electronics to the squad.