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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,863 reviews
  • Rated 5 out of 5 stars

    Can't be too safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two headsets for the guys to use in the shop - being used in the shop you can't be too careful - So I also purchased the protection plans for them - at $15 each, you can't beat that deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security for 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I decided to add this to my purchase. I feel good knowing this will be replaced if something happens in the next 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is definitely a must for any customers to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product replacement service that Best Buy offers because it covers my electronics at any given time of mishap. It is so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This is the best you can get as far a coverage for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly charges my phone and is about the same size as the phone. Easy-to-use and portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and fix products quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I’ve been telling people Best Buy is the best to buy products and no one can beat the price of their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always get the warranty because you just never know when things break, and factor warranties aren’t always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, they stand by what they sell. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a magnet for breaking things then pay the money for the warranty. I have never had an issue. Will continue to buy a warranty with every purchase. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this. But it is worth it in case I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace my product after only a few months when the cord frayed, so easy to do and I didn’t even have to go through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best extended warranty that I have ever dealt with. They never asked any questions when you're returning something that doesn't work period I always get great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gonna buy the geek squad protection plans on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have any issues with my device they are happy to resolve or replace it. As long as you have the whole package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have a tech that works on something and then they change settings which affect something else so I have to get back on to geek squad and order to get that repaired. And it usually takes way too long I keep it because I'm not very good and the computer but if you're working computer savvy u wouldn't necessarily need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the geek squad protection it especially when you can get accidental the ease of not having to worry about tech is quite a relief

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy but if returning can only get store credit. The item purchased was broken and I wanted to trade for another but was not in store so I ordered another and went to return old as a trade but could not.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always my first goto when I have any problem .... always polite , knowledgeable, and most important professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always purchase Geek Squad protection for my products. Best Buy is the best when it comes to honoring replacements and support.

    I would recommend this to a friend