Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998581
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,863 reviews

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having the protection it covers everything

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the warranty on every product we can from the Geek squad. It makes life simple if something goes wrong.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the warranty on every product we can from the Geek squad. It makes life simple if something goes wrong.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I don't have to use this protection, but when I do, they really stand by it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Trying not to cuss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have kids? Get it! Do want to cuss when they say it was an accident? Just get it!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have found this Geek Squad to be very helpful when you need it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • My life is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is secured for two whole years I’m content now.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad protection is worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Geek Squad protection. I have never had an issue getting service when I need it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have taken care of everything. I feel better knowing they are trained to take care of everything.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Protection Guaranteed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as Best Buy honors this protection without hesitation, I will continue to purchase it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Plan for the Unexpected Manufacture Defect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset failed outside of the manufacture's coverage and saved me buying a new headset while I was traveling for work. Best Buy is there for you!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a great maintenance tool for you to have.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my items at Best Buy. They always take care of me when the product no longer works

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • EXCELLENT COVERAGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER HESTITATE TO PURCHASE COVERAGE FOR YOUR ACCESSORY ITEMS. BEST BUY DOES STAND BEHIND THEIR WARRANTIES. IT'S WORTH THE PAIN WHEN SOMETHING HAPPENS.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever buying an electronic product/device, if there’s an offer for product replacement ITS A MUST! Always beneficial no matter what.

    I would recommend this to a friend

  • Always a great thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a great idea for your most commonly used devices. The assistance is great when needed

    I would recommend this to a friend

  • Blue parrot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new blue parrot but dislike the ear cushions hurts my ear but the noise cancelation & stereo mode is way better.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad are amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, went in to have an item exchanged due to malfunction, transaction was seamless.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had go come back and get another for my daughter also

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • SHAKEY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used it once. Great plan. reasonable priced.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 33, Showing 641-660 of 1,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.