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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,863 reviews
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good knowing that Geek Squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a timely manner. Got my tv and home system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for anyone that uses their products on a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great insurance service i love love it and would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this plan especially for small electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It depends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay it just depends cuz sometimes it also looks like they don’t want to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the warranty program because it’s easy to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, support and very helpful. Guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement plan covers just about everything and is not expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and don’t need it, than to need it and don’t have it. I gave it a 4 because they truly do honor it, but it’s not free. Lol.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments too! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any problem for my replacement. I always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buying warranty for big electronic purchases. This is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy that I never had to use. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad geek squad was there when I needed them. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have protection, I strongly recommend it to have, avoid headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Black Tie protection with any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best way to go when buying electronics anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, if it fails you can bring it back with no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always kept this service on electronics . Very easy if u have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black tie protection is the best thing ever... never leave without it.

    I would recommend this to a friend