Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998581
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,863 reviews

  • Haven't used it yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good knowing that Geek Squad is there to help

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad to the rescue

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a timely manner. Got my tv and home system

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for anyone that uses their products on a daily basis

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great insurance service i love love it and would recommend it

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this plan especially for small electronics.

    I would recommend this to a friend

  • It depends

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay it just depends cuz sometimes it also looks like they don’t want to help you

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the warranty program because it’s easy to fix the problem

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • 100% support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, support and very helpful. Guarantee.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement plan covers just about everything and is not expensive.

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and don’t need it, than to need it and don’t have it. I gave it a 4 because they truly do honor it, but it’s not free. Lol.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same way about protecting our investments too! If you have any questions or need any help, please let us know!

  • Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any problem for my replacement. I always buy from Best Buy.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buying warranty for big electronic purchases. This is a must

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy that I never had to use. Would buy again

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad geek squad was there when I needed them. Totally worth it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have protection, I strongly recommend it to have, avoid headaches

    I would recommend this to a friend

  • This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Black Tie protection with any purchase.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • always the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best way to go when buying electronics anywhere

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, if it fails you can bring it back with no question ask.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Unbeatable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always kept this service on electronics . Very easy if u have issues

    I would recommend this to a friend

  • Always great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black tie protection is the best thing ever... never leave without it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 75, Showing 1,481-1,500 of 1,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.