Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998581
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1864 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,864 reviews

  • Simple Bluetooth device for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality were great for a Samsung. Very simple set up.

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will purchase this warranty again. Great buy. Good warranty.

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was super cheap! Why wouldn't you buy it!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase without getting a geek squad replacement.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Very good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it to get 2 year product replacement plan.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love purchasing their protection plan!!!!

    I would recommend this to a friend

  • Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is an economical way of getting products serviced.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • It is what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are obviously paying for peace of mind so up to you

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool accept for appts wish we could just pop up without one

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Works ok, hard to keep in your ear,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ear to ware all day, but, quality is pretty good.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope that I don't need it, but am glad that I have it

    I would recommend this to a friend

  • Eh

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its eh nothing special kinda lacks in quality compared to other trackers on the market. Tripod is okay

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Geek service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used it because I forgot I had it. BB should remind customers in emails to recalk they have this service. If I had remembered I would had used this service on some issues I had.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Bluetooth good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the first bluetooth, this one good .

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • It’s ok, could do without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I could have saved a few bucks and lived without it, but it is a little convenient. Though I still have problems getting service as staff is running around a lot.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Blue tooth headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not switch ears. Trouble pairing with phone to use with Google maps

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Double protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the double protection of manufacturer and Best Buy protection plans. The price was a bit high.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • 2yrproductreplacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had the occasion to use this yet, which is a good thing, so hard to rate it yet but I am fairly confident it will be honored (assuming I can find it)

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the service. I actually forgot that I have it for real

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty so what can I say. I buy these with everything but have only used a warranty once. But, I guess I will be glad I have it one day.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 1,864 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.