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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1864 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,864 reviews
  • Rated 3 out of 5 stars

    SMH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praying that mines haven’t expired. It’s good long as you in two year period hopefully it’s still valid if you a couple months off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure why it's on my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get this product I'm not sure why it's one my account?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won't pair to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for about a month, now it will not pair to my phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that you cannot renew the service fmafger you first purchase it. Not a good policy by any means whatsoever. No sir-ey.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Product recieved destroyed

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an open box excellent condition laptop, screen was shattered and wouldnt turn on. Was thankfully able to have the unit fully replaced, I'd recommend only buying new in box for best experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for first three months then quits charging but compared to other devices its probably the best out there in the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what I expected from you guys, It gets worse trying to talk to someone that actually knows what to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that serves its purpose as needed....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet so I can't really review it more than 3 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter and soccer for college scouts. COVID killed that here in CA, so returned with ease

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok didnt love but just ok wasnt very special but just ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and simple. Would honestly only call if needed. Too pricey

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They understand my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really hurt my ear like crazy. But geek squad was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work very well, was just what I needed to complete gaming set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum I robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions and we’re not helpful. Customer services is number one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad has handled my products quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had anything replaced so at this time I do not know how valuable it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales clerk picked someone else's ticket by mistake when i was returning an item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was good customer services answer all my questions without needing to go to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used the replacement plan yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it a 3 because, you have to put a rating. I can't give this a true rating because I haven't had to use the replacement plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only to use one time and have to pay againg.its ok.

    No, I would not recommend this to a friend