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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,865 reviews
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection services have helped get my money back when my products have failed. It is definitely worth buying their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is a godsend for persons who are clumsy with their technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you worry about your products. They work with you to resolve any problem you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an excellent value as long as you purchase the geek squad with it. I've repurchased it several times and had to use geek swuad every time. it last anywhere from one month to one year before not working anymore. it has been replaced each time for little to no charge with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they’re here if I should ever need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Geek Squad for offering your services. I love buying my technology from Best Buy because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my square terminal but hopefully i wont have to use it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We likevto take advantage ofvthe extra warranties from Best But and Geek Squad because when products break we can get a relacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees are the BestBuy Gulfgate Mall are technically trained and have fixed all of my BestBuy electronic devices...total of 5 electronic /laptops and desktops/laptops/copiers/electronic piano purchased from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful when needed abd are reaoly nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investment is very recommended at best buy . They have the best hassle free on the spot returns in the business,You'll be doing your self a serious dis service if you don't get this when buying from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stand by their warranty. I will never purchase another electronic device with out getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff very nice, helpful with my trading Bluetooth exchange when I returned product that wasn't working,yes it was under warranty, JVC product was compatible to product I had. I'm happy with my new Bluetooth it's working good for me, thanks to staff who assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must take for power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good to use any electronics worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad helped me with my sons ipad. They did all the communication, sending and receiving a new product to replace his, as it was still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. Totally recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on everything I buy at Best Buy. Especially on something like a hard-drive it's a no-brainer. Super easy to replace things when they fail... Just take it into the store and they'll take care of you. WAY easier than dealing with manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you can afford to buy the extend it warranty is a must trough Best Buy. I have always choose this option the experience is painless when your product stops working. Take it back and choose your new one, no questions ask that simple for a fraction of the price. Crazy not to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the replacement warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Plantronics ear piece (and, extended warranty). After a year or so, it developed issues that I could not correct. I returned the ear piece under warranty and, used it's purchase value to purchase a new, higher end ear piece. The entire process was seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i get it with each product that i get to make sure its covered easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Thompson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service , patience in explaining how to products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. They fulfill their warranty’s, Good

    I would recommend this to a friend