Customer Ratings & Reviews

I advise Everyone to get a warranty on their items if there is any problems with any of your purchases the Geek Squad will automatically replace the item. Excellent purchase.

Best to purchase this with the product. It is well worth the price. Don’t be sorry, be safe and purchase Geek Squad. They will exchange your product immediately with no hassle. Great product, worth the investment.

I always get the replacement plan for items like headsets. Over time they seems to stop working. Never have I had a problem returning and being giving a new one.

Well this replacement policy is sure a good thing. Have a few products covered and had them replaced without any questions asked. The cost was fraction of the cost of the products. Highly recommend it.

No questions to answer , absolute 100% behind their warranty !! My wife has bad luck with her bluetooths , so she insists on that very product. Returned two or three times for breaking as well.

My purchase wasn't working well. Intended to purchase new headset, remembered it was under warranty. Replacement was no charge. Item wasn't available in store; replacement was shipped to me at no charge.

Fast and friendly service. Always enjoy shopping here.

The Squad is amazing! I have never had an issue they couldn’t repair! And done wuickly!

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Greta service I've had a few items go bad after the return period was over and best buy let me replace the item quickly with the same model or get my money back no questions ask.

I was never a big advocate of these service plans but best buy does go the extra mile to back what they say. So if you spent good money on something you use a lot, don't skimp on the service plan.

Able to contact the store for help when need a must get

Using this Geek Squad service is very important, to me; however, ot all of the service providers are of high quality. The Geek Squad must upgrade their competent level, to be credible.

Great experience. I know how to mount a television all I needed was the delivery. They called upon arrival, had their mask on before they entered the home and had an articulate answer for questions asked .

Best Buy has come through for me on more than one occasion when it comes to repairing or replacing equipment when I purchased their Geek-Squad Protection/Service Plan(s). I purchase Geek Squad Protection Plans whenever available on everything I purchase at Best Buy!

I brought my sons iPhone in great service very helpful went out their way to make sure that we were satisfied make sure that he got his phone and set up the way it should be best service ever

Hi this is a good service I got problem with my Tv and they came my home checked everything and decided to replace my Tv I received a gift card now I got other Tv better then before

Great service to get for your device for extra safety. Appreciate that they can fix or even replace my device with no questions asked

I always purchase the warranty plan on items I will use most of the time with the possibility of damages. I feel its worth the extra money. It's replaced or u get your money back with no questions.

It is worth it! I would be super bummed if i wouldn't have purchased it. You may not always need it, but when you do.. you will thank yourself