Customer Ratings & Reviews

Purchasing this gives me absolute peace of mind. The few times I have had issues, BestBuy changes the item without any problems. Highly recommend!

[Employee of bestbuy] I always get the Geek Squad Protection. It's always worth it not matter what.

The ear phone is easy to set up and my husband loves them. We’ve purchased three.

Any Geek Squad replacement warranty is worth every penny and then some!! I have never received better support from anyone like I have Geek Squad. It's the best warranty service offered anywhere!!

These guys never let me down! Service I will happily pay for on any product I can add it to!

Amazing service! The Geek Squad is the BEST! YOU ALL ROCK!

I've never had to use this product but if need to, i can be sure this can be very friendly. I did call the number listed and i was helped over the phone with no issues. That's customer service. KUDOS and thanks.

The item was picked & ready for pickup very quick. The employees are usually very efficient & always polite.

Having Geek Squad protection is great if you run into problems with your electronic devices. I have not had to use Geek Squad recently, but they have been very helpful in the past.

After replacing several ear pieces without the insurance it became costly to purchase new ones. Product replacement insurance made a difference. It is the last thing that one would think about when making a purchase. Give insurance a second thought.

Haven't had any issues, has been a great camera so far.

We get the geek squad protection on every electronic we buy. Great peace of mind

I break things so I buy this insurance. I normally never buy insurance, but Best Buy is different. Unlike others that want to try and fix the item or argue with me about why it broke, Best Buy just gives me a new replacement with no attitude and a smile.

Very happy with Geek Squad replacement policy. No hassles with returning defective products. Instant replacement is great. Wouldn't by a product with out this policy.

I always try to purchase the protection plan for anything that gets a lot of use and is decently expensive; headphones, earpiece, gaming system, tv etc. It has definitely paid for itself over the years.

It’s nice to know that I have protection that is quick and easy for my product. Best Buy is quick to replace and I am confident in it.

Great service by geek squad. You can’t go wrong if you try it.

I feel very secure with this protection plan on our purchase...

Had an issue with a recently purchased Chromebook, took it to the store, had it up and running in a few minutes.

Love the fact that we can get a replacement of product if needed and it's 2 yearplan.