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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,865 reviews
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought one of these warranties before. But glad I bought it with my Samsung TV. TV is 3yrs old and out of Manufactures warranty but Geek Squad is here to repair tv. Great Product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always super convenient to have a handy in a pinch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet for this tv yet but I have for other items I've bought and they replaced my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by technician. Screen protector was installed quickly and neatly. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase that comes highly recommend. Geek squad does a wonderful job with purchases as well as old items. You cant go wrong with a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty service Annually

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got confused about the service, regarding my experience my last call to the customer service I spoke said is no service in my area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Youtube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was small for my taste but can get something longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan for my blue tooth ear piece and I must say it was the best investment I could have done never had any problems when I had to return my ear piece because of malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help us… it don’t matter what I buy from bestbuy it always has geek squad protection/insurance on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pocket Juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product work as advertised...it keeps all my devices charged on the go...will definitely recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been around for years and is the best for fixing electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan that I would recommend for any product purchased with Best Buy. Redeeming the coverage is not complicated at all unlike some that I have purchased with other merchants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great product nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will see if this item will be replaced free of charge once again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is so worth the purchase every time. It gives peace of mind and they have always handled any problem quickly and efficiently or replaced the product. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad Product Replacement plan. I love having this protection and if need to be used the store is great about returns/replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection I get it on all my devices that I buy from best buy its alot more convenient than the manufactur warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the product insurance. If something breaks they just give you a new item - no hassles. Includes accidental breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best people working for them. If someone doesn't know something they will find a way to get you the answer. Thank you Best Buy.

    I would recommend this to a friend