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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,865 reviews
  • Rated 5 out of 5 stars

    Added Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind even if you don’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind protection on your products is worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace my product after only a few months when the cord frayed, so easy to do and I didn’t even have to go through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is the best from Best buy Best money you can spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and fix products quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I’ve been telling people Best Buy is the best to buy products and no one can beat the price of their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but it is nice to know we have the extra coverage for something that we use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the geek squad protection it especially when you can get accidental the ease of not having to worry about tech is quite a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been helped by geek squad when the need arose. The plan is good and useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always get the warranty because you just never know when things break, and factor warranties aren’t always good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy but if returning can only get store credit. The item purchased was broken and I wanted to trade for another but was not in store so I ordered another and went to return old as a trade but could not.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Service and replacement contrac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products I buy at Best Buy I put under a service, As the items are used heavily and sometimes it is more feesable to have the service than having to buy a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to always purchase Geek Squad protection for my products. Best Buy is the best when it comes to honoring replacements and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and removal of my old appliances and installation of my washer and dryer was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products fail at sometime after the first year...my last unit failed at 16 months. The 2 year protection plan paid off by replacing the unit. Very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always my first goto when I have any problem .... always polite , knowledgeable, and most important professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have any issues with my device they are happy to resolve or replace it. As long as you have the whole package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title of great protection that’s why I love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty from Best Buy, would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly charges my phone and is about the same size as the phone. Easy-to-use and portable.

    I would recommend this to a friend