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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,865 reviews
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a blue tooth and added the protection plan for a fraction of the cost. The item faild and I had no hassle geting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one good thing I like it about geek squad replacement that any time my device has a problem I just go replace it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what its used for! Added ability of a selfie stick is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable about this product. They recommended this plan for me should I have an issue with my device!! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tripod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the camera. Very sturdy and comes in to good use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy this because I am hard on everything I own. I have already used it twice. It was quick and easy. They even let me upgrade last visit by paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was having trouble with my laptop and the geek s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my laptop and the geek squad is awesome. They pinpointed it down and had it repaired in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This is the best you can get as far a coverage for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still within my time of coverage. I am glad I have this coverage. If anything happened I believe this will be honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a conscious decision to use geek squad with every single purchase I have ever made with best buy and I have zero regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad! I really look forward to talking with them any time! They are better than any other!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for peace of mind this protection plan is just for you. If things break it just gets replaced! I really appreciate the friendly staff and assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great when uou need help with setupand problem shooting. I get this warranty on most of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I bought the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I bought this 2-year replacement deal since the tripod broke the first time I used it. Best Buy replaced it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this. But it is worth it in case I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose that this is a good deal, but the problem is, I don't even remember which product this is for, nor do I even know how to find out. Pretty funny; eh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not give you a hard time when you need to use it. I actually re-bought this insurance after needing to use the original. Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for replacement. I recommend it to get it.

    I would recommend this to a friend