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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,865 reviews
  • Rated 5 out of 5 stars

    GREAT PRODUCT RELIABILITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE FOR WHENEVER YOU BUY SOMETHING BECAUSE LIFE US UNPREDICTABLE AND IF YOU ARE ACTIVE LIKE ME YOU SHOULD GET IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item to get for your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan has come in handy. I have used it at least twice and there were no issues getting an instore replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plan for my purchases that need it. It saves money and replaces the product if it can't be fixed......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a good peace of mind to know that your product will be safe if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think this plan was a good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this plan to return one bluetooth device in the past I had no problem exchanging that product best buy gladly replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad is really good to keep protection in my electronic equipment they responded very faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always what you need to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i get geek squad protection it’s worth it cause they will fix whatever you need as long as you have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad no my laptop and when I faced a problem with it I took it to Geek squad and they helped me to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this product and the 2 year geek squad. She has used this for a while and she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product replacement plans are the best. Would not buy anything without it!! Never have problems with them at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad had a tech out in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new washer with 2 year protection...had an issue and they came out and did some troubleshooting..all good and no bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to secure your favorite device that you newly buy from BB It's easy to repaire/fix/replace(depends on device n its coverage) at same place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with 2 years warranty, which I bought for my Bluetooth Plantronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They are professional and they have the knowledge that Is needed to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement with new items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you are able to replace old broken items with new ones is a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband works for railroad. Lot of dirt and water so protection is a must. Will always purchase with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely the best because if there's anything wrong with the product you can just return it and get a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professionals and know what they are doing? They fixed my Samsung and everything works perfectly since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everything I’ve bought from Best Buy, I added the replacement program. It’s always been a plus for me. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET IT! I love getting geek squad on important items. I had this on my Bluetooth and when it shorted out I got a whole new Bluetooth! Love this plan and the service!

    I would recommend this to a friend