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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,865 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I’ve ever had to utilize the Geek Squad services, it’s been a seamless process. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have because my husband is a truck driver and any issues they fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase from Best Buy I would always shop @ Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't emphasize enough on how great it feels to know your purchase is protected.. no question asked.. they just replace the item for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better now than never

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys and gals are easy to work with and understand what I was looking for in a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHAKEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used it once. Great plan. reasonable priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaces my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another child broke laptop geek squad looked at it but couldn’t fix it. Got a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt buy products without the replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronics without the Geek Squad replacement plan....definitely worth the money. Small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement policy is great just return the damaged item and just pay and new warranty that’s it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always help to have a warranty because you never know when you'll need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your purchases with Best Buy don’t go without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's defiinitely worth it to buy the protection. Best Buy replaces it for free, if anything goes wrong. that's cheaper than buying a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had go come back and get another for my daughter also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the service but for the very minimal price it’s a bargain. Truly don’t expect to have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally get there warranty on every big purchase. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it on this purchase however I have bought this product for other purchases and have found it to be worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never leave the store without it. The make returns so easy and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life happens and because of that I always get Geek Squad. Hassle free, every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this plan for my previous bluetooth and it was honored and I was able to get a replacement with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties Always save the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a device with a warranty. Best Buy has a great staff of geek squads to help with troubleshooting and repair or replacements.

    I would recommend this to a friend