Customer Ratings & Reviews

Anytime I buy something expensive I always purchase the two-year geek squad replacement service because if anything happens within that time range to your item you can just take it back to Best Buy and they replace it and if they don’t have a replacement they’ll either upgrade it to a newer model or refund your money.

had to use the warranty one time because the earpiece finally died after a year of constant use. all I did was going to the customer service tell them the problem they look my information up for the warranty, to pick out another one came back check me out easy as 123

I like geek squad protection plan so if anything goes wrong, I can take it to them and they can help me out and fix it

Purchased for my daughter. She still have it. Nothing bad to say about

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

You can't go wrong with this warranty this is the second time since I purchased my Bluetooth I broke it. I just walked into Best Buy with just the little black broken blue tooth no receipt charger wire nothing they take it no questions asked look up your account you give them the new one and that's it in a few min walk out with a brand new product love it!!!!

The 2-Year Geek Squad Product Replacement warranty is well worth the few bucks that it costs. The earpiece on my Plantronics M95 blue tooth device keeps breaking. Over the past 3 years it has broken twice. Each time the device was replaced with no problem. Thanks Geek Squad warranty.

[Employee of bestbuy] I've use replacement planes and have always got my worth from them.

Best Buy has the best warranty and replacement of all stores I have purchased from. There is no hassle or excuses. The ease of returns and service is Awesome!

Really good product have had no hassle in the past using the extended warranty just go to the store customer service counter and get the product replaced right away or buy similar product if original is not available just pay the difference in value

Though a little pricey, Best Buy's Product Replacement Plan is excellent/outstanding. On occasion it has been necessary for me to return a product. There has never been any issues or delays in the return process - always taken care of professionally, courteously and efficiently. This is one of the primary reasons I shop at Best Buy .

As a truck driver I am always wearing my head set while driving and working outside my truck. My buddies reccomended purching the 2 year warranty. The other day the headset began to break at the size adjuster. I brought it in and the Best Buy team was all over it. Had me a new head set and renewed warrant plan in less than 10 minutes.

Power bank keeps my mobile and other electronic devices alive while travelling long distances. So I needed some extended warranty beyond 1 year manufacturing warranty for my powerbank. I purchased Geek squad 2 year product replacement for this. I have not used their services since my powerbank is running absolutely fine.

Best coverage out there. I only purchase from bestbuy becuase of the insurance.

[Employee of bestbuy] I always add geek squad protection to my devices so that if anything happens, I can get service for that particular item.

This is the best place to purchased anything you want and the program is awesome. Love Best Buy

I have purchased many items from best buy and usually purchase the protection plan. I have purchased 2 items in the last few months and had issues with both of them and had to return. I don't have to worry about the items for the next 2 years because of this protection. For the few dollars you have to spend on the protection I think it is well worth it.

This is definitely worth having if anything goes wrong.

Gotta love Best Buy! They have the best prices for top quality tech and the Geek Squad works wonders! Definitely would recommend, 110% and two thumbs up!