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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,865 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing! Technology is tricky but with people with experience helping us makes it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place fast in and out the people in there are nice helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement policies are always worth purchasing. Fortunately I have not had to use this policy for this product as of yet however I have used their product replacement policy on other purchases and it is an easy process. Thanks geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection having a 2-year protection is always a great investment I love it my wife loves it my teenager loves it we always get protection whenever we go to BestBuy whenever we purchase anyting I'm just so grateful Best buy offers it thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plans are a must! There is nothing like the added security of knowing your devices are protected in the event of a malfunction, accident, etc. The protection plans are affordable and are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I highly recommend its well worth the extra money it covers loss, damage etc. The only thing I dislike now is that they dont offer coverage for Plantronics bluetooths anymore.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great protection plan for daily used items! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a repeat BB customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken my ASUS laptop to the GS once for an issue. All my installed programs, photos, & documents had seemed to disappear and they found one of the programs wasn't compatible. They uninstalled that and installed an updated version of the same thing and voila everything came back! They are marvelous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad it solves your problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason why I buy all my electronics at Best Buy because of the guarantee they offer, which is great. The only thing that they have withdrawn a certain product is the guarantee. I think that if the products do not work, it is better that they not sell them in their store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, connected to all my device. I like it. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squat product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squat product replacement it's awesome to have wary free you are totally protected if you have any problems with your product and you do have this protection you bring it back to the store and they will give you a gift card to repurchase it I love it where we free zone when you buy at Best Buy I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my age, I think I have become wiser that is why I always buy the geek squad protection plan. While the devices may fail, geek squad protection never fail me. I get geek squad protection on everything i purchase. I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is wonderful and charges what I need it to charge with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any purchase. I am completely satisfied with my geek squad protection. I would be out a few hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is awesome. If the product you bought the plan on should break or is damaged, you bring it back to BEST BUY, you replace the item with one of equal value, and all you need to pay for a new protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service♡

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always impressed with the ladies and gentlemen employeed by Best Buy. Professional and knowledgeable, polite and fast service. I always get the Geek Squad service contracts from Best Buy. You get the peace of mind knowing that you purchase will be handled by the best in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any electronics items purchased I always buy the warranty. It is well worth it with BEST BUY. They have always stood by their agreements and have excellent service. Sometimes even going beyond their agreements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my power bank because I've had them fail in the past. Got this as a precaution and never had to use it but nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong With Geek Squad Warranties... EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad 2 year warranties. I have been adding these warranties onto different devices purchased from Best Buy for years and they never disappoint.

    I would recommend this to a friend