Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,863 reviews
  • Rated 5 out of 5 stars

    2 year geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I was told they will replace my headset if it is damaged in any way, including if my dog chews on it, as long as I can recover the pieces to bring in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any purchases I make that offers the 2 yr warranty...I always give myself that protection because BB always honors it and I'm never out the money if I've found the dud in the inventory!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger love the clip! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jabrs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grest and can hear clearly,easy to use with ipone 14,great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance that product will work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that the product will work for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and replacement contrac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products I buy at Best Buy I put under a service, As the items are used heavily and sometimes it is more feesable to have the service than having to buy a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plane

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one good thing I like it about geek squad replacement that any time my device has a problem I just go replace it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodsquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and they work to the best to address your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a blue tooth and added the protection plan for a fraction of the cost. The item faild and I had no hassle geting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters ;)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable about this product. They recommended this plan for me should I have an issue with my device!! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Bought it for a Apple Pencil, and they replaced it at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home with out it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products fail at sometime after the first year...my last unit failed at 16 months. The 2 year protection plan paid off by replacing the unit. Very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still within my time of coverage. I am glad I have this coverage. If anything happened I believe this will be honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was having trouble with my laptop and the geek s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my laptop and the geek squad is awesome. They pinpointed it down and had it repaired in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great when uou need help with setupand problem shooting. I get this warranty on most of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about product and helped us make our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a no brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad option is a standard add on for almost every purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad! I really look forward to talking with them any time! They are better than any other!

    I would recommend this to a friend