Customer Ratings & Reviews

This product is an excellent value as long as you purchase the geek squad with it. I've repurchased it several times and had to use geek swuad every time. it last anywhere from one month to one year before not working anymore. it has been replaced each time for little to no charge with no hassle.

Protecting your investment is very recommended at best buy . They have the best hassle free on the spot returns in the business,You'll be doing your self a serious dis service if you don't get this when buying from Best Buy.

The Geek Squad employees are the BestBuy Gulfgate Mall are technically trained and have fixed all of my BestBuy electronic devices...total of 5 electronic /laptops and desktops/laptops/copiers/electronic piano purchased from BestBuy.

Haven't had any issues, has been a great camera so far.

Amazing service! The Geek Squad is the BEST! YOU ALL ROCK!

Always a must to purchase the warranty from Geek Squad. No problem if something happens to your product.

The Squad is amazing! I have never had an issue they couldn’t repair! And done wuickly!

Still the best bluetooth on the market I’ve used! I have tried almost every one on the market in the past 8 plus years and can’t find one that functions as well overall as this one!

Staff very nice, helpful with my trading Bluetooth exchange when I returned product that wasn't working,yes it was under warranty, JVC product was compatible to product I had. I'm happy with my new Bluetooth it's working good for me, thanks to staff who assisted me.

Why spend hundreds of dollars on products if you aren’t going to properly protect them? Invest another couple bucks into your investment for an extra peace of mind.

The ear phone is easy to set up and my husband loves them. We’ve purchased three.

I get protection on everything I buy at Best Buy. Especially on something like a hard-drive it's a no-brainer. Super easy to replace things when they fail... Just take it into the store and they'll take care of you. WAY easier than dealing with manufacturers.

We get the geek squad protection on every electronic we buy. Great peace of mind

I highly recommend for smaller items, such as blue tooth ear pieces. They are fragile and break rather easily. The price is well worth it and they replace item.

Always get the warranty and purchase the biggest available for the item. It will pay for itself.

I purchased a Plantronics ear piece (and, extended warranty). After a year or so, it developed issues that I could not correct. I returned the ear piece under warranty and, used it's purchase value to purchase a new, higher end ear piece. The entire process was seamless!

When ever you can afford to buy the extend it warranty is a must trough Best Buy. I have always choose this option the experience is painless when your product stops working. Take it back and choose your new one, no questions ask that simple for a fraction of the price. Crazy not to do it.

These guys never let me down! Service I will happily pay for on any product I can add it to!

I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

Great service by geek squad. You can’t go wrong if you try it.