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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1862 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,862 reviews
  • Rated 5 out of 5 stars

    I always purchase this protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan works for me because I have trouble with comparable Bluetooth devices that serves my needs like the Motorola Booms!! SOOOO HATE THAT BESTBUY HAS DISCONTINUED CARRYING THEM!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here to save the day!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the liberty to use this geek squad protection plan yet. But I know when the time comes and something wrong wit my product I already know I can. Count o. The Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love going to the geek squad they’re very friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a service package I love going to the geek squad they’re very friendly and they provide this service they always fix my products perfectly the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the replacement option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Bluetooth and already I had to replace the ear Bluetooth. I am very glad I did purchase this Guarantee it was a no hassle replacement in and out of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my Webcam, myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect all my devices with only the assistance of the insructions that came with the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite must have for any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. No hassle returns and exchanges that you agree on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item allows you to get the most out of your dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS WORTH THE INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD GUEEKSQUAD FOR OVER 5 YEARS, I HAVE TAKEN MY THREE LAPTOPS ( THEY COVER UP TO 3 LAPTOPS PER PRODUCT PROTECTION) THEY UPGRADE MY LAPTOPS AS NEEDED, THEY CLEAN THEM OUT WHEN THEY START RUNNING SLOW! THANKS GEEKSQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually buy these services but I'm glad we did this time. Headphone didn't work properly and was promptly replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but has always worked when I needed repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak highly enough of purchasing the replacement program, it is quick and efficient if anything happens (which this is technology, let's get real, things often go wrong w/in 2 years no matter what the product is)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for a great birthday gift! Easy to use. Sturdy. Really handy and immediately becomes a must have item! Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing keep buying with Best buy you want be mad with your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with the replacement plan. When I need it, the process is painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad buy on any small tech purchase. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has it tender spots like all the rest. I have used replacement plan a number of times because of rain, sweat, dropped, twisted the wrong way, buttons stopped working. Best replacement plan I have ever spent money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy. Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement was well worth it. When my earpiece that I loved had an issue almost two years into owning it, I was able to get it replaced very quickly. Worth the extra $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make I make sure to apply the geek squad insurance. I just have the luck of breaking or having functional issues and this allows me the freedom to replace or fix or even get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend GSP for your electronics purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor I purchased from makes excellent products. Make sure to read the reviews to weed out the duds every company has a few. I'm glad I got this peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet hopefully I won’t have to but it worked flawlessly

    I would recommend this to a friend