Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,862 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth purchasing. My Bluetooth stop working and it was simple as selecting another and paying the difference. Well worth it :-) I can't function without my Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for fickle electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this when available! Especially on fickle electronics! I have never had a problem obtaining warranty via this program! A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good think for my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showme each step for good use me device, and how pair with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 hero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t go wrong had this for so long and it’s still good, haven’t changed anything still use the same pieces and camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this product for safe keeping my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A common sense purchase with no hassle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a great experience with Best Buy replacement plans. I always buy it when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Answered all my questions and fixed my tech errors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad, Protection Plans Are A Must Have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad Protection Plans! They are amazing and great customer service too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A radio, camera and speakers were installed. The speakers had to be adjusted one other time, after the second time the installation was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added value for my electronic, give me ease of mind if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is simply the best on this. Always get service. Will save you a great headache.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality and battery life. I have owned several different ear pieces over the years and have never really been able to hear with them, but this one I can hear and understand everything being said. The down side of this product is that it does not have a standard charger so don't leave this one any where. And the cord for the charger is very short, not even long enough to plug in and sit in a night stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection package is very much worth the money. They stand behind their warranty. When service was needed they were there and fixed the problem. These guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product. I have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double tundra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For added piece of mind,I didn’t hesitate to get the added protection. I’ve had the Geek Squad exited warranty before. It’s very easy to navigate,, if you have a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for more expensive items! Great value for the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the idea of having a replacement program in effect with any major purchase I ever make where I intend to use the product often, such as this one. Therefore I say peace of mind is well worth the extra money put into this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the insurance for all my Bluetooth devices. Always. My wife convinced me to buy it when she ran with Walkmans. Never a problem when exercising the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a charge for hours and hours. Great charger but it is a little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the peace of mind was excellent. Did not have to yse it, but was happy it was there

    I would recommend this to a friend