Customer Ratings & Reviews

Don't ever buy a product at best buy without inquiring as to whether this is available for the product purchased. Manufacturers warranties are very difficult and time consuming to pursue.

This Product work as advertised...it keeps all my devices charged on the go...will definitely recommend to everyone.

Always quick service and done right. I don't know a lot about technology so it is worth the protection because I get frustrated on how to figure the things out.

I got confused about the service, regarding my experience my last call to the customer service I spoke said is no service in my area.

great warranty ive returned products before and had no problems getting them replaced or repaired.

I've a laptop computer key board develop a "sticking" key and Best Buy took care of it. Nice to know that on purchases that are significant I have support.

I love best buy Geek Squad warranty. They replace the product is its broken or defective with no hassle. If the product is in the store, you just go get another one. Its totally work the purchase!!

My experience with the Geek Squad device was awesome. They took very good care of me and my concerns.

This is pretty good im happy with it also extremely bright

If you have concerns about the product you're buying get the 2 year replacement it's truly no hassle. Just go to the counter present the item and receipt and choose another product. It's that simple.

Great service and information whenever i need it!!

It’s always good to get warranty’s on all your products because geek squad do swap out ur products for another one.

Geek squad is always there to help us… it don’t matter what I buy from bestbuy it always has geek squad protection/insurance on it

Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

Everything may not be worth the warranty, replacement plan but things like this (bluetooth) that i use repeatedly and all day, everyday, its been the best purchase/ decision I've made!

HAD A SMALL PROBLEM WITH THE PLUG IN PORTION OF THE EARPIECE. WENT DIRECTLY TO CUSTOMER SERVICE AND IMMEDIATELY GOT A BRAND NEW EARPIECE WITHIN ONE MINUTE. AND I DIDN'T EVEN HAVE A RECEIPT !!!!!

Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

I have been helped by geek squad when the need arose. The plan is good and useful

I always buy the product insurance. If something breaks they just give you a new item - no hassles. Includes accidental breakage.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!