Customer Ratings & Reviews

Any purchases I make that offers the 2 yr warranty...I always give myself that protection because BB always honors it and I'm never out the money if I've found the dud in the inventory!

In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

I’ve had to replace my product after only a few months when the cord frayed, so easy to do and I didn’t even have to go through the manufacturer

For years I’ve been telling people Best Buy is the best to buy products and no one can beat the price of their protection plan.

i really love the geek squad protection it especially when you can get accidental the ease of not having to worry about tech is quite a relief

Piece of mind protection on your products is worth it in my opinion

Have not had to use it but it is nice to know we have the extra coverage for something that we use often.

I try to always get the warranty because you just never know when things break, and factor warranties aren’t always good.

Warranty is the best from Best buy Best money you can spend

Most products I buy at Best Buy I put under a service, As the items are used heavily and sometimes it is more feesable to have the service than having to buy a second.

great buy but if returning can only get store credit. The item purchased was broken and I wanted to trade for another but was not in store so I ordered another and went to return old as a trade but could not.

I have been helped by geek squad when the need arose. The plan is good and useful

I try to always purchase Geek Squad protection for my products. Best Buy is the best when it comes to honoring replacements and support.

Most products fail at sometime after the first year...my last unit failed at 16 months. The 2 year protection plan paid off by replacing the unit. Very cost effective.

Delivery and removal of my old appliances and installation of my washer and dryer was efficient.

Geek squad is always my first goto when I have any problem .... always polite , knowledgeable, and most important professional

When I have any issues with my device they are happy to resolve or replace it. As long as you have the whole package

It's worth to pay extra for This! I had to return an item and the associates were quick and assertive! Get the 2 yr with every item you purchase! Great peace of mind

I bought a blue tooth and added the protection plan for a fraction of the cost. The item faild and I had no hassle geting it replaced.

The one good thing I like it about geek squad replacement that any time my device has a problem I just go replace it with a new one.