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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1862 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,862 reviews
  • Rated 5 out of 5 stars

    Love This Insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since electronics can falter at any moment, even the best ones can malfunction, I always pay for this protection & they have always honored it, except maybe once or twice, but that may have been an error on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being potected makes you feel great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very secure with this protection plan on our purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is so essential to the total cost of ownership of your purchased product. This is a must have, especially if you purchased an expensive product. Expensive products will typically cost more to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Great voice clarity and battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and their local

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying the protection plan at Best Buy cuz they're very good at backing up what they say about insurance even if they don't have the item they will get you the next best thing equivalent to that no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    //Dec.27, fast convenient geek squad protection Peace of mind, if item fails within the protection period just take it back and pay the protection price prior to expiration //

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally love to add this to all my purchases just Incase something goes wrong or unexpectedly I know I have a back up to either replace it or pay the difference for something else. But my money is always there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the trucking industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure to purchase the protection plan for my Bluetooth headset because I know that I will be using the headset for and extended period of time and will need to make sure that if anything goes wrong I will be able to replace them quickly as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advise Everyone to get a warranty on their items if there is any problems with any of your purchases the Geek Squad will automatically replace the item. Excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe that my devices are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to get for your device for extra safety. Appreciate that they can fix or even replace my device with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad product replacement for any purchases that come with the service. You need that protection and peace of mind especially if something is very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting purchased item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting purchased items is a must in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect clarity......poor design materials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions to answer , absolute 100% behind their warranty !! My wife has bad luck with her bluetooths , so she insists on that very product. Returned two or three times for breaking as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta service I've had a few items go bad after the return period was over and best buy let me replace the item quickly with the same model or get my money back no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to know that the Geek squad is there to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that we can get a replacement of product if needed and it's 2 yearplan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd did a lot of thing free for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this replacement policy is sure a good thing. Have a few products covered and had them replaced without any questions asked. The cost was fraction of the cost of the products. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to purchase this with the product. It is well worth the price. Don’t be sorry, be safe and purchase Geek Squad. They will exchange your product immediately with no hassle. Great product, worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the replacement plan for items like headsets. Over time they seems to stop working. Never have I had a problem returning and being giving a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase wasn't working well. Intended to purchase new headset, remembered it was under warranty. Replacement was no charge. Item wasn't available in store; replacement was shipped to me at no charge.

    I would recommend this to a friend