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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1862 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,862 reviews
  • Rated 5 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great buy great product definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service is Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this Geek Squad service is very important, to me; however, ot all of the service providers are of high quality. The Geek Squad must upgrade their competent level, to be credible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi this is a good service I got problem with my Tv and they came my home checked everything and decided to replace my Tv I received a gift card now I got other Tv better then before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring it back broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a big advocate of these service plans but best buy does go the extra mile to back what they say. So if you spent good money on something you use a lot, don't skimp on the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my sons iPhone in great service very helpful went out their way to make sure that we were satisfied make sure that he got his phone and set up the way it should be best service ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone help is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great people with good personalities. their on the phone call was simple and easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it! I would be super bummed if i wouldn't have purchased it. You may not always need it, but when you do.. you will thank yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection for most issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty plan on items I will use most of the time with the possibility of damages. I feel its worth the extra money. It's replaced or u get your money back with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is so easy to use in case needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent (Monty Burns Voice)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I know how to mount a television all I needed was the delivery. They called upon arrival, had their mask on before they entered the home and had an articulate answer for questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this gives me absolute peace of mind. The few times I have had issues, BestBuy changes the item without any problems. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a recently purchased Chromebook, took it to the store, had it up and running in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is great if you run into problems with your electronic devices. I have not had to use Geek Squad recently, but they have been very helpful in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any Geek Squad replacement warranty is worth every penny and then some!! I have never received better support from anyone like I have Geek Squad. It's the best warranty service offered anywhere!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that I have protection that is quick and easy for my product. Best Buy is quick to replace and I am confident in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives you that piece of mind knowing your product is protected from a defective product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer Service! Always helpful, Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-Squad Protection Plan is ALWAYS worth buying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has come through for me on more than one occasion when it comes to repairing or replacing equipment when I purchased their Geek-Squad Protection/Service Plan(s). I purchase Geek Squad Protection Plans whenever available on everything I purchase at Best Buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any product in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection is definitely worth having it covers everything on the device

    I would recommend this to a friend