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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,862 reviews
  • Rated 5 out of 5 stars

    Always get the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use this product but if need to, i can be sure this can be very friendly. I did call the number listed and i was helped over the phone with no issues. That's customer service. KUDOS and thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What A Relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome plan to have when you purchase. It eases my mine to have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad replacement policy. No hassles with returning defective products. Instant replacement is great. Wouldn't by a product with out this policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition warranty is a must with electronic products that are placed outside in the elements...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charge it’s good and it work perfect to charge any of are diveces and take few hours to charge again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing several ear pieces without the insurance it became costly to purchase new ones. Product replacement insurance made a difference. It is the last thing that one would think about when making a purchase. Give insurance a second thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase the protection plan for anything that gets a lot of use and is decently expensive; headphones, earpiece, gaming system, tv etc. It has definitely paid for itself over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it is very handy and i woud recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for specific Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy once or twice but you have to read the fine print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always its the best way protect your items, and with this excellent coverage, i feel súper confortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much safer now that I have protection. If I drop and break my device it’s good to know I can get it replaced without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see along the line if the 2 years they deliver what they promised, so far i haven't use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have the service and I will use it. If it comes down to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the way they this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break things so I buy this insurance. I normally never buy insurance, but Best Buy is different. Unlike others that want to try and fix the item or argue with me about why it broke, Best Buy just gives me a new replacement with no attitude and a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection as they are easy to get in contact with and are always super helpful with any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad there Life savers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad they really help you with anything and everything you purchase there and get you all hooked up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for any of your electronic purchases out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The repair was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Servise. Will buy again if needed protection for more devises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always insure the products I purchase for good reason, I am using them constantly. It's payed off many times over the years...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue parrot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. I enjoy my gifts and use them everyday

    I would recommend this to a friend