Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998924
See Details

Customer reviews

Rating 4.8 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,863 reviews

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good to have your electronics insured

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great hand ear piece to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is easy to use and great when on the move

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great Plan......................

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bluetooth had trouble charging, I took it back with the warranty and had no problems

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always spend a little extra for qualified support!!!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Smartphone holder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to take selfies. Great little remote....

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Unknown if it Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so i guess that means we bought the right product to start with

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office to work work product outstanding. Love it

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall definitely worth purchasing! The geek quad is always helpful and honest!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service thank you Best Buy is the best I recommend

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Thank goodness for this coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this coverage I broke my ear piece and got a new one no questions asked

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great For The Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Service backed by Best Buy..any issues they can take care of it!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very helpful and patient did great work!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Can’t go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the antenna. They installed it

    No, I would not recommend this to a friend

  • Always helpful !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection always comes in clutch, even when I’m not so careful!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS AND THE SERVICE FOR MY PRODUCT ITS VERY GOOD

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • makes me feel secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one has a full replacement guarantee, I don't worry about product failure.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet all my expectations. Was very impressed with unit

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With as much as I'll use what I bought, the price was definitely worth it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting GSP on my items are the best I don't have to keep the receipt which is awesome

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 71, Showing 1,401-1,420 of 1,863 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.