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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1864 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,864 reviews
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an opportunity to use this service yet, but it's good to know it's there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with protection plan, never leave store without one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Great Ear Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a single ear Bluetooth this Plantronics is great. Able to talk up to 13 feet away from phone and sound is clear on both ends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely need geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself a piece of mind and get geek squad. Never know when you'll need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great, haven't used it on this purchase but i have before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the geek squad service, whenever i have a problem with my product, they just replace it with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the anything is heavy can't stand. Doesn't like much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of mind allows for me to do my work without worry that my equipment will work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rip off ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my warranty just to replace a faulty item that should have been replaced anyways and the item had a 2 year warranty as well , so I feel I was ripped off "paying 90$" to replace a faulty item

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer a great warranty and don’t ask too many questions when things are broken

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this to protect my charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to go along with my girflriends new charger for Christmas. Hopefully she will never have to use it. Good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent used it yet.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this but its a piece of mind in case something does happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup my tv very quick. It was good. Thank you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Khan. Thanks so much for your kind words and positive feedback! It brings us great joy that you had a great end to end experience through it all. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, try it if you don’t like it take back for another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is generally a good idea to have replacement coverage for expensive items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the changes to this warranty. I have purchased many warranties from Best Buy and never had to pay the difference of a replacement due to defects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use my geek Squad to replacement, I hope when necessary is, works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they offer good prices and they are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected but it worked for what I needed it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfort and very easy to use

    I would recommend this to a friend