Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1865 reviews
(1,865 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ezzy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my sons iPhone in great service very helpful went out their way to make sure that we were satisfied make sure that he got his phone and set up the way it should be best service ever
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent (Monty Burns Voice)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. I know how to mount a television all I needed was the delivery. They called upon arrival, had their mask on before they entered the home and had an articulate answer for questions asked .
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth it! I would be super bummed if i wouldn't have purchased it. You may not always need it, but when you do.. you will thank yourself
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Proctection for most issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the warranty plan on items I will use most of the time with the possibility of damages. I feel its worth the extra money. It's replaced or u get your money back with no questions.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Absolute peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this gives me absolute peace of mind. The few times I have had issues, BestBuy changes the item without any problems. Highly recommend!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by geek squad. You can’t go wrong if you try it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Being potected makes you feel great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel very secure with this protection plan on our purchase...
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek-Squad Protection Plan is ALWAYS worth buying!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has come through for me on more than one occasion when it comes to repairing or replacing equipment when I purchased their Geek-Squad Protection/Service Plan(s). I purchase Geek Squad Protection Plans whenever available on everything I purchase at Best Buy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad ROCKS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any Geek Squad replacement warranty is worth every penny and then some!! I have never received better support from anyone like I have Geek Squad. It's the best warranty service offered anywhere!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Geek Squad protection is great if you run into problems with your electronic devices. I have not had to use Geek Squad recently, but they have been very helpful in the past.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always get the extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had to use this product but if need to, i can be sure this can be very friendly. I did call the number listed and i was helped over the phone with no issues. That's customer service. KUDOS and thanks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset. Great voice clarity and battery
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After replacing several ear pieces without the insurance it became costly to purchase new ones. Product replacement insurance made a difference. It is the last thing that one would think about when making a purchase. Give insurance a second thought.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It's good to know that the Geek squad is there to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that we can get a replacement of product if needed and it's 2 yearplan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Geek Squad replacement policy. No hassles with returning defective products. Instant replacement is great. Wouldn't by a product with out this policy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with a recently purchased Chromebook, took it to the store, had it up and running in a few minutes.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Relax and enjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to know that I have protection that is quick and easy for my product. Best Buy is quick to replace and I am confident in it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protecting purchased item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting purchased items is a must in most cases.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
phone help is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very great people with good personalities. their on the phone call was simple and easy to follow.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I love the way they this program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I break things so I buy this insurance. I normally never buy insurance, but Best Buy is different. Unlike others that want to try and fix the item or argue with me about why it broke, Best Buy just gives me a new replacement with no attitude and a smile.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


